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alegator_23 · 03-23-2025

Hi All,Wanted to check if someone already traveled to US or Mexico (Cancun Area) with S25 / S25+ / S25 Ultra ? as S25 models are not on the list of Volte PM (i think the Volte list is not up2date).1. Were there any issues to make/receive calls (Volte...

alegator_23 · 12-24-2024

General question, maybe it's possible to create a pinned message with all the information for people/clients trying to upgrade/downgrade to CAN/US/MEX plans, as currently looks like many questions in the Community about the same topic with exact same...

alegator_23 · 12-19-2024

Is there a way to see the upcoming subscription content through the WebSite (MyAccount -> Subscriptions Addons):Currently it only shows the price and the date:Thanks.

alegator_23 · 12-11-2024

There was a link for CAN/US/MEX to include long distance minutes with the plan (500 Minutes LD to UK,India,etc)I remember when clicking on it , it was showing LD minutes to UK , Thailand etc... in the proposed plan, but after login in and checking th...

alegator_23 · 11-25-2024

HiNot sure why my question posts marked as spam ?Had some questions before switch to PM, and looks like i can't go through even with simple questions on the plans.Please advise.Thanks.

alegator_23 · 03-24-2025

Hi @gdubs13 If you know your email + password to your account, you can access through the WEB page at the top "My Account" , as a 2nd factor chose other option (and it will send you code to the email instead of mobile phone).Hope that helps.Best.

alegator_23 · 02-12-2025

Hi @Kerryt 1. Did you check on the PM mobile application/website that your plan is actual unlimited calls + texting, maybe there were some changes ? Just to confirm that the plan is valid. 2. I assume your payment is up2date and there is no delays.3....

alegator_23 · 02-12-2025

@Kerryt hi,Can you provide more information:1. Did you just join PM ? if yes was your number ported properly and you can see service bars on the mobile phone ?2. What error do you see ?3. Any additional information related to phone/connection/trouble...

alegator_23 · 02-10-2025

hi @Debra25 1. Do you see reception bars on your iphone ?2. Did you reboot your phone, if yes , did you try to make any calls , and did it help ?3. Do you have mobile internet and it's working ?4. Did you try to make calls with +1 <phone number, 001<...

alegator_23 · 01-30-2025

hi @Sol3 Interesting if it will work, as according to replies maybe it will not work, but looks like it's some kind of common problem with calls from Mex -> CANIn Mexico, change the numbers to get your call through:Change 1-800 to 001-880Change 1-888...

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Samsung S25 models and travel to US or Mexico

Pinned Message on Community Home Page.

New upcoming subscription content through the WebSite

Re: CAN/US /MEX plans are finally here community

My questions marked as SPAM

Re: Can't Log in

Re: Minutes calls

Re: Minutes calls

Re: Unable to make phone calls to Canada while in Mexico

Re: calling 1-866 numbers from Mexico