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Line or call interference while talking

ITS
Great Neighbour / Super Voisin

My spouse and I are both on Public phone plan. When I connect with her and vice versa, I always notice a voice in our conversation. Does anyone have experienced this as well and how have you resolved it?

4 REPLIES 4

hTideGnow
Mayor / Maire

HI @ITS 

you got the problem only when you two call each other?

did you try the sim card in a different phone?

 

Sansan
Mayor / Maire

@ITS  I have seen reports of this a few times before.  I don't know what was the fix or outcome. 

People have reported listening to entire conversations from someone else while they were in the middle of a conversation 🙄.  They call had to hang up.

Not sure what causes it. You can use the chatbot to create a ticket and report to PM. Not sure what/if they can do anything. 

Phil_Adelphus
Mayor / Maire

@ITS   Is it like an echo (acoustic feedback), if so is either of you using speakerphone?  Or is it a completely different voice?

will13am
Oracle
Oracle

@ITS , that seems unusual.  Is the signal strength pretty decent while you are on the call?  

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