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Public Mobile Vouchers

Where can I buy Public mobile vouchers in Woodstock, New Brunswick?

updating bill

My credit card number has changed and I am unable to update it. None of my email addresses is letting access my account. Please help!

Account number

Hii need my account number please thanks meryem

My account

Hello,I DO NOT have access to my old email (absolutely no access/no change password etc) therefore I do not have access to my account. How can I log in and change my email? Thank you,

Resolved SMS and iMessage Issue with New SIM Card

Hi All,I wanted to share a recent experience that my husband and I had with our SMS and iMessage services, in case any of you encounter a similar issue. We were having trouble sending and receiving SMS messages and iMessage was not working properly. ...

UK add on , can't use it

Tried calling UK using the 1000 min UK  add on . At first it didn't acknowledge that I had the add on . Trying to phone a mobile number

Cancel my account

Hey I have left the country and I can’t get the pw reset to work and all I want to do it cancel my account.  can someone please help me

Texting issue

Just to inquire on why I cannot send /receive text messages.

US Talk & Text Add-on not working

The last two times I purchased a US Talk & Text Add-on it didn't work. What a waste of money and inconvenience. The Add-on didn't work in Kalispel, Montana, Houston, Texas, Dallas/Fort Worth, Texas, Myrtle Beach, South Carolina, Atlanta, Georgia. Wha...

Service not working

Service not working at all. I texted this morning and now it's saying my service is not connected. Please help!!

The stupid auto pay system tried payment on today 14th and its set to the 17th voiding my promo plan

This has been an on going problem with  the public pay system for me since i started.  My auto pay date is the 17th and the public system tried to take out the money today the 14TH!!!!!!!.  So now i lost my new plan i was going to because the public ...

LTE kids smart watch?

Not interested in Apple. From what I read, Pixel and Samsung watches won't work. I'd like to set up with a cheap plan, like $15 from Public Moble or Fido.Anyone get a kids smart watch to work with a nano-SIM? What brand? Can you make VoLTE voice call...

No US phone service

For the THIRD time since November, we are unable to make or receive phone calls while in the US.  Last two times we didn't have any service at all.  This time we didn't purchase US add-on, we we have changed to the new US/Canada plan so should have p...

Account

My son is locked out of his account and he doesn’t want to make a new one how can we unlock the account 

Referral link issue

yesterday i logged on the website using my computer to send the referral link to my friend . to confirm i was properly logged in i also changed my plan to the new 10gb deal and then proceeded to click the the "get your personal link" and send it on f...

New plan - text is charged insted of unlimited

i have recently bought a sim card with a plan that supposed to have 100 minutes call, 250MB and unlimited text. I have activated the plan but I have only 250MB internet and 100 minutes call. There is NO text in my plan. When I attempted to send a tex...

MMS messaging

Why is it that when i go to APN settings the service provider of public mobile is shaded out so i can not change any settings? My mms messaging is not working?

Ported from rogers yesterday. Cannot text message

Hello, I ported from rogers yesterday and noticed I can't send or receive text messages. I'm locked out of my 2fa accounts. I've tried messaging support but how long do they usually take to get back to you? I'm hoping a reset fixes it. I did try rese...

Do you still get your rewards if you change plans?

Hi, The current promo is $34 for 50g. My current plan is $34 for 20g. If I change plans do I still get my $4 off rewards?Thanks,R

Credit card won’t work

Hii set my mother in law up with PM last month. It would not accept her credit card so I put mine in and it worked fine. She is putting in the correct postal code and even confirmed with her bank. The bank even let her know they could see she was try...

Netgear Nighthawk 5G Router

I've combed the archives for some help to no avail and was hoping to get some expertise to perhaps resolve this,When ever I'm in a shoulder or outskirt area of 5G, I get no data to extremely low (unusable) transmission, with the above noted router - ...

Unable to receive port number SMS

Created an account yesterday, was on an esim.with Fido, setup with esim on Public.I have outgoing calls and internet but no incoming.  I don't have access to my old sms or number because esim was replaced disabling the old.I can't login to my public ...

No internet

The high winds knocked out my home internet and I never got my loyalty data I read about in the news. I've been with you guys for several years and still haven't received it yet.

How do i reach support agent to talk about my old account ? I need that number back

Second Location in US where roaming data doesn't work... This time with 2 phones!

So this time I took my Iphone 7 plus with me, to check that it wasn't something wrong with the phone as people had suggested.Low and behold, zero data access in Philadelphia too.  Only SMS and calling worked.  The iPhone has data roaming set on.  So ...