Internal Server Error

[Raul_Davalo]

Been getting a lot of these errors since roughly Thursday April 25, 2024.

Can't do much in my dashboard. Any idea?

[Raul_Davalo]

turns out it was because of the new $15 plan causing issue!

[Raul_Davalo]

hey Dunkman, tried another browser, also the iOS app. Same issue.

[Dunkman]

@Raul_Davalo 

Customer service agents are taking longer to respond these days.

Might want to login via a different device or a different web browser. Or even try the App.  

[Raul_Davalo]

thanks for your help, I tried clearing cache & cookies, to no avail.

I sent cs_agent a message.

best,

[fixin1]

@Raul_Davalo - Maybe try clear cache in browser / cookies. Also try reloading it.

If it persists please contact CS_Agent:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox