Public mobile deals for "new members" ONLY - 21.00/ MONTH or $19/month with a 90-day subscription

[ROBINH00D7]

Just wondering if I could be considered for these deals. I have been loyal to public mobile for 5 years, and as an active member we are not considered for these deals. No loyalty when it comes to your existing members.

21.00/ MONTH

$19/month with a 90-day subscription

3GB Data

4G speed

[Rastin]

You losing most if not all loyalty points shortly when they change over to the new points system anyway so it's not going to matter much.

[Phil_Adelphus]

@SandyC  But if you switch to another company and came back wouldn’t you lose all your loyalty points? 

Yes you would.  Also some of these other options have no US roaming option, which may matter to some people but not others.

[SandyC]

But if you switch to another company and came back wouldn’t you lose all your loyalty points? 

[ROBINH00D7]

Thank you everyone!

[Rastin]

True that public has 5g plans but the 19$ plan is 4g only so does it really matter if the other only offers 4g your getting the same speed. And like I said if you can't get them to change your plan. Switch providers for a month and come back and get the plan you want

[hTideGnow]

hi @Rastin 

but i think the $21 (or $19) is the better plan with 3GB.  Also, all PM subscribers have access to 5G network, no name has no 5G access

[Rastin · Accepted solution]

There Other companies out there with similar plans like no frill mobile 19$ and 2gigs no 90 days sub. Or pc mobile 20$ 1gig not as good as public. So if they won't give you the plan you want just switch and if you don't like the other company you can just port your number back and get the plan you want as a new customer.

[Chalupa_Batman]

Hello @ROBINH00D7 

First, please know that we are all customers just like you. Nobody is here from Public Mobile. 

Second, Public Mobile no longer believes in rewarding loyal customers, hence the reason why they recently removed our loyalty credits (starting in May).

If you create a ticket and ask a  CS Agent nicely, they've been known to upgrade plans.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

[Yummy]

It did happen in the past - open a ticket and nicely ask agent to upgrade your plan to that available to 'new' customers only.
Miracles happen every day, we just do not pay enough attention...

[hTideGnow]

HI @ROBINH00D7 

go ahead and ask agent and see what they say.  In the past, some agent able to help existing subscribers to these new activation only plan.  So, nothing to loss to try

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437