Get Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! payment

I MADE AN ERROR AND LOADED UP MY 30 DAY PLAN FOR $100.00 INSTEAD OF $10.00HOW DO I CHANGE THAT, OR WILL MY EXPIRY DATE CHANGE TO A ONE YEAR PLAN?

3984 by Great Neighbour / Super Voisin
  • 725 Views
  • 10 replies
  • 0 Bravos

Resolved! UMIDIGI Phones Supported

I've checked the models supported & unfortunately, the one I'm interested in doesn't appear in the drop down list. I'm really hoping that the drop down list isn't up to date. Can someone please comment if it is & if so, why the UMIDIGI A7 Pro doesn't...

PatB by Good Citizen / Bon Citoyen
  • 1179 Views
  • 13 replies
  • 0 Bravos

Resolved! Changing back to my PC number

Hello I just activated my Public Mobile number in Nova Scotia I have had an Ontario PC Mobile number for 10 years. I was told that I can switch back to my PC number once I activate new Public Mobile number. Can anyone help me do this?

Emgloyn by Great Neighbour / Super Voisin
  • 823 Views
  • 11 replies
  • 0 Bravos

Resolved! account balance

I don't understand, I have credit 15 dollars in my account on July 21, my monthly fee is 15 dollars, shows on my account July 21 charge come from my credit of balance, but my credit card been charged $16.8. please give me a call to explain how the mo...

skytian by Great Neighbour / Super Voisin
  • 906 Views
  • 8 replies
  • 1 Bravos

Resolved! Moving to another province

Hello guys I am moving to Nova Scotia next month, so will I have to change the number or the area code when I go there? Like right now the code is 226.

winston11 by Good Citizen / Bon Citoyen
  • 935 Views
  • 6 replies
  • 0 Bravos

Calls to landline not showing phone number or name

I read a couple of other threads where people had similar issues. Didn't really find my answers there. I only just noticed this on my phone, when I call a landline, my number and name does not show up at all, another PM user tried with the same resul...

Tweetynumair by Good Citizen / Bon Citoyen
  • 668 Views
  • 7 replies
  • 0 Bravos

Resolved! Terms and Condition for $25 Plan

Where can I find the Terms and Conditions for my @25 plan. When I check on the web site it says: "The stated benchmark for wireless affordability was released by the Liberal Party on Liberal.ca. Public Mobile does not affiliate with nor endorse any p...

UnhappySoFar by Great Neighbour / Super Voisin
  • 1095 Views
  • 12 replies
  • 0 Bravos

Resolved! Please help! URGENT

Hi, I received a text saying that my monthly payment did not go through, when I go to log on to my account online it says invalid password. Then when I try to reset my password it says - Sorry, we’re unable to verify your email address. I had some is...

Renewed my 15$ plan but can’t make or receive any calls yet

Hello friends ! I have 15$ plan for 30 days which has some limited outgoing minutes, unlimited incoming minutes and 250 monthly data. My payment was due on 22nd July, I used up all my talking mins before that date, so my phone got deactivated. I made...

jmeghnani by Great Neighbour / Super Voisin
  • 574 Views
  • 10 replies
  • 0 Bravos

transferriing a number

am trying to transfer my cell no from an existing telus plan to a new cell phone. The on site application keeps insisting I am in the U.S. and it wants to take my land line number to see if it is available for my cell even tho I put my old cell numbe...

pollock88 by Good Citizen / Bon Citoyen
  • 525 Views
  • 5 replies
  • 0 Bravos

Resolved! plan change reward carry over

I am considering changing from $10 to $15 plan. Do my present rewards: $2 for auto pay an $1 for loyalty carry over if I change?

lessgrowth by Great Neighbour / Super Voisin
  • 560 Views
  • 10 replies
  • 1 Bravos

Porting from Koodo

Hi, I just signed up and am trying to port from a monthly subscription from Koodo. Any help would be appreciated.

ccurtis by Great Neighbour / Super Voisin
  • 435 Views
  • 8 replies
  • 0 Bravos

Ported alternate number

I just activated my SIM card and was changing the number. I asked to port my husbands number and my number was listed as the alternate number. Instead of porting my husband's number it ported mine. I have contacted my provider via the chat box but mu...

corbing by Great Neighbour / Super Voisin
  • 578 Views
  • 7 replies
  • 0 Bravos

Resolved! Reset/Change Voice Mail System Greeting (not personal greeting)

Hello, Please note that this question has been posted previously by another user, but there appears to be no answer for it. So I am posting it here again. I recently changed my personal voice mail greeting. During this change process, I came across t...

wave713 by Great Neighbour / Super Voisin
  • 597 Views
  • 4 replies
  • 0 Bravos

Resolved! $10 credit received from referral did not apply to my payment

Hi there,I jointed PM on June 24. Paid the first month fee ($25+tax) right then.Since I used a family member's referral code, I got a one-time $10 credit. I signed up for autopay & got a $2 monthly credit. Later I received another $8 credit for refer...

ibramal by Good Citizen / Bon Citoyen
  • 467 Views
  • 14 replies
  • 0 Bravos

Activation error

Hello, After activating my sim card, and paying etc., it kicked me out of the website basically saying "page error", what do I do?

Lexie23 by Great Neighbour / Super Voisin
  • 292 Views
  • 4 replies
  • 0 Bravos

No service

I have no service, my account is not delinquent, SIM card was not changed but taken out and replaced immediately, checked settings . Still no service. What should I do next?

Hyatt by Great Neighbour / Super Voisin
  • 511 Views
  • 8 replies
  • 0 Bravos

Unable to make calls

In my plan it says that I have an unlimited province-wide talk, but when I try to call some numbers within the province I get the message that talk is not included in my plan. This only happens when I call certain numbers, not others which makes me t...

Sophie9876 by Great Neighbour / Super Voisin
  • 485 Views
  • 7 replies
  • 0 Bravos

New sim

I am trying to set up a new SIM card for my daughter and I get to the account setup page and fill out all the info and I can’t get to the next page to finish. Any help would be greatly appreciated

Trucker911 by Great Neighbour / Super Voisin
  • 294 Views
  • 4 replies
  • 0 Bravos

Sim transfer

My phone was stolen, but the payment went through. I suspended service, then got a new phone and a new pin (to keep the same number), but the coverage doesn't seem to have transferred to the new sim card. Anyone know how to deal with that? Even thoug...

maxh by Great Neighbour / Super Voisin
  • 330 Views
  • 5 replies
  • 0 Bravos

Resolved! payment issues

I have Auto pay set up but I didn't go through. I tried making a manual payment with my credit card on file it says can verify credit card. I tried changing the card to a new one and it says can't verify your credit card. It's not my cards and I have...

Jmoreland by Great Neighbour / Super Voisin
  • 503 Views
  • 5 replies
  • 0 Bravos

Resolved! US Roaming Add-Ons

Hi, The US Roaming bundle add on for 20$ provides unlimited text and talk and 250 MB data in US for 10 days, right? Also, read that "U.S. Roaming Add-Ons are not available if you're on a grandfathered $19 plan". Please indicate what plan is this?

nikitadhir90 by Great Neighbour / Super Voisin
  • 404 Views
  • 4 replies
  • 0 Bravos