Hello, I think this is directed more towards the @CS_Agent or whoever
handles website issues. I have had in the last hour a bug that shows an
authentication error. My internet is good, my browser is good, its an
issue with the website. If I see it ag...
Hi there, I just joined Public mobile a few minutes ago. I was referred
by my friend and he told me that I would get a one time $10 credit,
however, I don't see that on my account. However, I signed up for
autopay and I do see a $2 credit. Am I missi...
So my plan will not renew itself im on a pay as you go and there is more
than enough funds in the account for my plan... super frustrated as i am
being sent in loops trying to figure out what happened.. wish i never
would have switched to public mobi...
I just received my sim card in the mail... went through the activation
process... using the same VISA debit card I used to purchase the sim..
but when I get to the last part of the activation process..it wont
complete... 1st time.. it reacted as if m...
So i have looked a threads here on how to make add ons work and have
done them. But still i have been charges the $15 on my autopay cc for
1gb of data add on but yet it doesn’t show up on the page to view all
your plans and add ons. I have turned the...
Greetings! I would like to add unlimited canada-wide talk to my phone
plan but i'm not interested in more data because i don't use it. Is
there a way to only add unlimited Canada-wide talk to my plan without
switching to the 25$/month plan all togeth...
Recently NS just sent out an Emergency Alert, this was real and not a
practise. I did not receive this. I have an iPhone 6s and if I go to
settings, notifications and scroll to the bottom there is no government
alert option to select and turn on. How...
Hello,I’ve been on auto pay for over a year now with no issues. Suddenly
this month my payment did not go through and my account is suspended
because PM “could not verify my card information.” This is the same card
I’ve been using, and as far as I ca...
I'm not new to PM but this is my first post. I first SIM purchased in
2018 with another for my step kid a few months ago. Just purchased
another for my other kid and I can't log in in spite of having an active
Hi there, I have a $120/ 3 months plans with 3GB at 4G LTE. I received
the text from PM saying "thank you for my payment" (autopay) on March
16th. On March 27th I received a text saying I used up 75% of my data
already. When I go to my account and lo...
I just noticed on my mom's bill around the time she gets her 1 year
loyalty discount she didn't get auto pay discount for some reason is
that normal? I never really paid attention to my PM bills cause I always
expected it to be right and I can't see ...
I need help in re activating my plan which was suspended. I need to make
a payment but the submit button on payment page is unavailable. Autopay
is active. plan expires tomorrow unless i make a payment. Please help me
reactivate my plan so that I don...
Good evening everyone I do not know if I am the only one, but this is
the second time some thiefs are trying to stole my information, the only
place I' ve register my credit card is for paying Public Mobile and this
is the second time it happend it s...
I downgraded to the $15 dollar per 30 day plan due to the covid19 and
not using my data. Public mobile texts me saying they have an offer just
for me and will give me an additional 2GB for $10 a month plus tax. I
reply yes, and they say my next plan ...