Can't activiate the Esim I just bought, and can't even get a customer ticket rn. Last provider was Koodo and they ended my service, but I still have my phone number
Only option on the app is to logout of my account or "get support". Logging out and logging back in goes to the same page on the app. The "get support" option doesn't work as I can't get a customer ticket.
Didn't get to the E-sim installation step, but was stuck on the subscription activation part when I transferred over my old phone number. Can't do anything on the account except contact a customer support agent, which I can't do as well.
