Forum Posts
Resolved! transfer koodo to PM
Network operator;public mobile - ""??
Resolved! Payment
inHi public support team, I would like to know my monthly payment will be increased by the end of April or not? My monthly payment is $6.00+tax right now. Much appreciated if you can reply back sooner. Thank you!
Long term customer - PRICE HIKE! 😡
So I've been with Public for quite some time now, and out of the blue received this email the other day.What gives?! What's the point of being an early adopter if the "rewards" are just going to be clawed back.Seriously Public, this is ridiculous.Thi...
account change
Hi: Yesterday I got an email from Public Mobile indicating that the price of my current plan will be changed from $10 to $13. I had had this plan for several years, and it is no longer available at Public Mobile, and I definitely hadn't made any chan...
Confused
Hi there. I am having and have had trouble before updating my credit cards. My last credit card expired xxxx. Now I added a new one ending in xxxx and I tried to update my husbands and it would not let me in and I removed it. My number is xxxxxxxxxx ...
Recharge Issues
I can't top up my phone
Resolved! Never received refer a friend reward
Hello, Can you tell me how I can connect with Public Mobile. I referred a friend back in October 2021 and I have never received the refer a friend reward. Thank you
Resolved! Cannot use Strike when on Mobile.?
Hi all , just want to confirm if Strike option is not available on mobile browser? would be handy if if has
Resolved! Got a new phone (bought it from someone else), but I put the old SIM in it.
Got a new phone (bought it from someone else), but I put the old SIM in it.This message is displayed: "SIM Not Supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation polic...
Resolved! Sign-in email
If two people use the same email address, can they both sign up with Public Mobile using that email?
Resolved! US Roaming-ultd bought but not working.
On March 4th we again purchased US roaming and the purchase funds were withdrawn from our account. We still are unable to access it on our phone. What now.
cant sent texts while in usa but have the 20$ adon package
i keep getting the sorry your plan does not include sending texts while in the us, but i have added the 20$ talk and text and 250 mb data package last night. what do i do?
Website glitch or a trick?
My notification shows and my main page shows I checked in the thread that if the User take away the bravo but it is still there. What am I missing?
Resolved! Refer a friend reward
As of now i have not get the refer a friend reward and so my friend too not even get the $ 10.00 reward too.
Resolved! Got a new phone. What happens with my line?
Hey all, I got a new phone, but the SIM card from my old phone does not fit the new one. I am thinking of just getting a new SIM card that fits the new phone. Will my phone line be automatically transferred to the new SIM card? I just have to put the...
Resolved! Flip phone Samsung Neo Black LTE Smartphone
Hello everyone I do not understand the info provided on the PM site about phone's compatibillity on the network I am tryng to switch my father's service (Telus) to PM. The site here indicates it's not compatible. but if it works with Telus, why would...
Resolved! info
How do i return a certified pre owened phone???
Resolved! referral number not seen when signing up my sister?
I just signed up my sister with PM, and I didn't see where to enter my referral number to get the $1 discount. Can someone help me with this? My number is 506-xxx-xxxx, hers is 506-xxx-xxxx, her account number is 1000000xxxxxxx4, mine is 100000000xxx...
Resolved! What is needed for visiting US from Canada
I will be visiting the US for 10 days and I want to be covered while there. Currently I have the $15 plan with 500 mins from my "one time International long distance bonus". I also have over 2048 MB of 2G data and 200 MB of 3G data. Do I need the 100...
Re-activation of account
lost phone late Jan 2022. Suspended service on line have new phone and SIM. Have changed SIM card on line. Am unable to re-activate account. Can not make payment. I re-entered card details and the account is on auto-pay. Still not able to get a balan...
Resolved! Onetime 500 minutes Inter'l LD bonus
Hello, I have this type of bonus and don't understand what is it used for? Thanks,
Resolved! Sent 2 payments
Hi! Please check my account, at xxx-xxxx and e-mail xxxxxxxxx@hotmail.com I sent 2 payments for the month of February of $25.30 by mistake because had received two public mobile payments from you. Please confirm me Thanks Edit by Dunkman: removed per...
@ locked ouy
Locked out of my account. Tried to change my password and locks me out
phone plays dead
v8Apl Phone shuts down with 100% battery last month. Gone very dead. Used 1-2 min a day for 3 months since got it.
Resolved! Can't make a call.
My account is full and up to date. When I try to make a call, get a message saying can't complete call because I have used up all available minutes. Help!
Resolved! refer a friend reward
Hi to whom this may concern, I had a question regarding the friend reward program. The friend I referred activated his account on February 4th and used my referral friend code, so one week after the reward programed changed (Jan 25th) That being said...
