Number transfer problem - help link sent doesn't work

[debjojo]

Not a great start to PM.

I received an SMS saying the number transfer didn't work.

They included the following link to contact them https://publicmobile.ca.ada.support/chat

Except the link in invalid! lol

Yes, I've already sent a message to cs_agent but come on, maybe don't send out wrong link.

Any faster way to get this resolved?

[hTideGnow · Accepted solution]

HI @debjojo 

porting support team can help. Call them and they can tell you the status and re-initiate the porting request for you.  I have sent you the number to your Community inbox already