Changing subscription plan

[dooba7]

I am currently trying to change my subscription plan to this however it is not allowing me saying you are already subscribed to a plan.

I would appreciate any advice on how to fix this issue. 

Thank you

 

[marja29]

Hi

yes  did this just a few days ago with no issues! Just log into your account. On subscription page change subscription to new plan you want then chose change on renewal day. A few days later my new subscription started with new plan and rate which was cheaper for me so good savings! 

[BKNS27 · Accepted solution]

@dooba7

You will need to login to your account and go to Subscription and Add-on>Change Subscription>look for the plan and subscribe on your next renewal date.

[hTideGnow]

HI @dooba7 

yes, you did it on the wrong place if you have a PM account already

Please login to My Account, click Change Subscription and find this plan, and you can schedule a plan change using Change on Renewal