Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Two days ago I crossed ON to MB , after MB border until Winnipeg was not service .Also between Kapuskasing and Nipigon no service.My previous providers Fido, Wind, Bell as well didn't have service in North of Ontario.But in mountains of BC , Public M...
I would be happy to get link on the app Android , I didn't found it on Google play.Thanks
When I helped my father sign up for a new account with PM, I accidentally entered his email incorrectly. Now, he can't access self-serve. I emailed PM for him, but they want the account number for authentication (I already provided them with a ton of...
Hi! Why not to be able to have a plan with data by an increment of 1 GB? From an accounting point of view, this would not change anything. In the plan selector on the web, it would be to change the data window with a drop down menu to select how much...
Hi there, I recently re-activated my account; However, I am unable to make calls either locally or outside of my provicnce. Hopefully, Someone could help sort this out for me. Thanks
Hello Public Mobile!I have heard about this service from my friends and It is really cheap and runs off a telus network as i was told but I had a few questions. 1. Does everything work properly with Iphone (Imessage, Voicemail, LTE) 2. Does this serv...
I ported my number to PM yesterday, no service, can't connect to network since yesterday.I have sent a very detailed email with all my info. I've even contacted Samsung to see if the issue was from them, it's not, my phone is not defective. I use my ...
Is this phone compatible with Public Mobile network?
I am new to Public Mobile (PM) as of yesterday. Very carefully following all instructions to port my number over from one of the Evil Empires only to have it "Fail" on the very last screen (after giving over my credit card info). With email help fro...
The first application that I have seen on the web about VoIP, including Wi-Fi was Fongo. So I think that it is a good application for that purpose. However, I don't have any experience in that domain. Could people tell me what application they are us...
Hi! Maybe I did not look long enough but I did not see a wireless calculator to estimate the consumption of resources on a monthly basis. In my case, I would be especially interested in a data calculator that would estimate how many GB it would consu...
Hello,I'm trying to call a 1 844 toll free number but I get an automatic messgae saying my plan doesn't cover this call. I have province wide calling, so it's treating it either as Canadian or US call... but should be included anyhow. I've researched...
Having noticed that LG released Android 6 for the D852 a few days ago, I was disappointed that there was no update for the D852G, which is the Videotron version. Being an impatient person, I decided to turn my 852G into an 852. AFAIK, there is no har...
I am writing this post to share a recent experience I had that, to me, highlighted the importance of buying a phone that supports all possible bands in use in North America. Recently, while shopping at my neighbourhood grocery store, I notice my phon...
This is a big news in the telecommunications' world. I was wondering if PM will support it? Someone told me that one avantage of VoLTE is that it will be able to switch between a Wi-Fi call to LTE seamlessly during the call. Is it true? Thank you.
I have noticed that if I take a 3 months' plan, it is cheaper than a 1 month's plan. Do you know if I choose an automatic renewal, would it be only for a month to month's plan? Is it possible to renew automatically every 3 months to take advantage of...
Hi I need help to login my account I forgot USER and PASSWORD Phone # is*** *** **** & pin **** I have 2 accounts I only need help for this new açcount #********** pin ****Thanks.
Does anyone know if the acer Z410 (available at COSTCO) works on Telus’s system? I would like to buy one, but the last time I checked with Public Mobile they said my Samsung Galaxy ace would work, but it didn’t (it was bought in Europe). I have sen...
Hello,I've informed @Jeremy_M that I have a chronic health problem that is exacerbated by stress. I explained that what I find stressful might be something about which he wouldn't give a second thought. For reasons of privacy, I'm not prepared to dis...
I have accidentally set my language options to french, and all my emails and voicemail setup menus are in French. How do I switch back to English? Thanks!
Anyone traveling to USA who can access a US address may find this offer interesting: https://www.freedompop.com/offer/coreprimedeal?&ui=5dd1580e32564d9280306cebe6fde7d0&uc=2i4svgwQ3ViNqgb8XeN9Z1mdEoA&utm_source=e-subscriber&utm_medium=phone&utm_campa...
Hello, I accidently created a Public Mobile account for my grandpa however without telling me, he got a 2-year contract with Verizon recently. Now, I have a Public mobile active account for 3 months and I don't think I can get my money back. So what ...
I added 80$ to my account can you change plan my plan from $95 to $80 please
Hello,To those members who celebrate Easter, a Happy Easter to you and your loved ones.Cheers.
The following screenshot was taken in Vancouver, BC, and shows my phone connected to the Telus network (MNC: 220). However, what's interesting is that it shows I'm on Band 7 (2600 MHz). I've observed what frequencies my phone latches on to in differe...
I see Samsung S7 phones at Costco for just under $900.00 + tax, unlocked. Will I have any problem moving my PM account over to this phone or will I end up with a camera that won't phone, Will my Note II mini SIMS card be compatible.Does anyone know o...
So today I am writing to you all not about a complaint, or an issue, or a review, nor most things people tend to post about in this section. I am writing to you instead, mid-episode of Daredevil, to talk about what a wonderful evening I had at the Pu...
I have only recently discovered that since July 2015 my credit card has beed charged monthy for some sort of mobile protection plan. The transaction code appears as:ESH*ESH*MOBILE PROTECT 855-562-1955 ON A quick internet search reveals that I am one ...
Hi All, Initially I thought this is just my phone, but this also happens with my wife. I've checked this thread also:http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Unable-to-send-or-receive-picture-message-MMS/td-p/80 ... and apparently,...
I was reading "Incessant texts from 611" thread started by @bradp36 and was confused by the content of the error text he was getting from PM, namely "Sorry, we do not offer text messaging outside of Canada at this time"... If I go to the Plans page, ...
