Community

cynderella · 01-08-2017

Hi,Recently noticed that phone calls are coming though to my phone when wifi is connected/turned on. Hoping someone in community have had the same issue and found a solution.Thanks!

cynderella · 12-18-2016

My boyfriend put my number as a referral but it's not showing up on my account. And I haven't had any replies from DM's so I'm hoping someone else in the community may have a solution. Thanks!

cynderella · 11-19-2016

Hi, I have made two accounts - one for me and one for my boyfriend. I can log into my account and ported my number in with no issues. However, I can't log into his account and I can't reset the password now either as it says that I am now "locked out...

cynderella · 11-18-2016

Hi! I just switched to PM last night and so did my boyfriend. He added my number as someone who referred him, but he is not showing up in my account as someone I referred. I had given him the number before the port. Does that make a difference? Thank...

cynderella · 01-10-2017

@sheytoon Don't see that either. This phone didn't come from any phone carrier. It was actually won in a draw at the Samsung store so it's completely unlocked.

cynderella · 01-10-2017

@srlawren@sheytoon Thanks guys for the suggestions. We have both tried looking for this setting and it's not one that his phone has, so I'm guessing that isn't the issue either... Any other settings we could try apart from turning wifi off during sle...

cynderella · 01-09-2017

@srlawren the old carrier was Telus. I have no idea about wifi calling as I was never in a situation where I needed to. I will pass on the message. Are there any other solutions apart from this setting?

cynderella · 01-08-2017

@srlawren I've seen that around on the internet too but I don't think it would work since he has used this phone before with a different carrier. This issue only started happening when he switched to Public 

cynderella · 01-08-2017

@Raven_JetModel of phone: Samsung Galaxy s6 edge plusThis is actually an issue on a second line so I only noticed today when I called but my boyfriend says it's been happening pretty much since he switched over in November. I noticed the problem when...

Community

User Statistics

User Activity

Phone calls not going though when wifi is on

Refer a Friend Reward Not Showing Up

Unable to log in

Refer a Friend Question

Re: Phone calls not going though when wifi is on

Re: Phone calls not going though when wifi is on

Re: Phone calls not going though when wifi is on

Re: Phone calls not going though when wifi is on

Re: Phone calls not going though when wifi is on