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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 56136 Views
  • 159 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 63385 Views
  • 183 replies
  • 32 Bravos

Resolved! LTE speed: WOW

Hi All, I've been with PM for few weeks nowI'm impressed by the overall LTE speedIt can sustain easily 25Mbps DL and 12 Mbps UL (Vancouver, BC)Way faster than my home DSL speed It's pleasure when looking for a good restaurant on the runGood job Cheer...

lubimaer by Good Citizen / Bon Citoyen
  • 3429 Views
  • 4 replies
  • 2 Bravos

Iphone 4 not reading sim card

Hi Community,I have an iphone 4 that recently started saying no sim after I swapped the sim card last week. I have tried restoring the software and it still says no sim. Given that this an older phone I don't want to spend more than $50 to fix it. Ha...

Rick by Model Citizen / Citoyen Modèle
  • 1866 Views
  • 7 replies
  • 0 Bravos

How is this different than koodo?

Since telus owns koodo, and PMrogers owns rogers, fido, mobilicity, chatr, cityphone, inukshuk wireless Is the cost structure intended to be a lot different than koodo?  Is it on the AWS band that mobilicity/PM/wind were all a part of to protect comp...

FrankTheTank by Great Neighbour / Super Voisin
  • 2021 Views
  • 2 replies
  • 0 Bravos

Heard this?

I just read that Mobilicity is offering a Back-to-School $40 deal, that Rogers is going to honor. If this has belle and wheels, Maybe Public Mobile should have something Better for this

makkahn28 by Mayor / Maire
  • 1658 Views
  • 7 replies
  • 2 Bravos

Resolved! My sim card is blocked

Phone is asking for a PUK  I have neen out of service for the last two month.Am really frustrated since this has inconvinient my communication means.I really need immediate action.

RI by Great Neighbour / Super Voisin
  • 2877 Views
  • 6 replies
  • 0 Bravos

FROM KARENb MISTAKENLY PURCHASED PM VOUCHER

THANK YOU ALL FOR YOUR INPUT... WOULD ANYONE BE INTERESTED IN THIS $40 VOUCHER SINCE YOU ARE ALL PM CUSTOMERS AND I AM NOT? WILL CHECK IN LATER LIVE IN SURREY B.C.

KAREN-b by Good Citizen / Bon Citoyen
  • 1271 Views
  • 5 replies
  • 0 Bravos

plan suggestion

Now I am using Telus' "pay as you go" because I have no many calls per month. At first, I thought this cost is very low so I was thinking to change plan, but actually it still will cost $40 at least every 30 days if you want a full function(including...

orcsun by Good Citizen / Bon Citoyen
  • 1333 Views
  • 6 replies
  • 0 Bravos

.i don't know y they not post me sim

I didn't understand Public Mobile community  .I don't know y they not post me sim its one week order?Y new coustemer are not allow to talk with coustemer service, To me its to hard to work get help in public coumminitySpoiler  

lamal1882 by Great Neighbour / Super Voisin
  • 800 Views
  • 1 replies
  • 0 Bravos

Koodo/Virgin, price dropped

Koodo and Virgin both dropped their price in Quebec.Now, talk+text+1 G data is $38 (BYOP), international text includedThey say it is limited time, but who knows...

malang by Good Citizen / Bon Citoyen
  • 1439 Views
  • 3 replies
  • 0 Bravos

Resolved! SECURITY OF SERVICE

En français ci-dessous. Given the glitches some have had with service disruptions from billing/porting/etc issues I had the following musings (or perhaps amusings?), all assuming the phone itself is not to blame for the problem, and you are not tryin...

Luddite by Oracle
  • 5625 Views
  • 11 replies
  • 5 Bravos

Internet issue

When I click on the internet it says "a secure connection could not be established"I can go into Google and type stuff in but as soon as I click on a link it says that How do I fix?

Andrea-N by Great Neighbour / Super Voisin
  • 2820 Views
  • 8 replies
  • 0 Bravos

get phone number back 438-***-****

I LOST MY PHONE NUMBER 438-***-**** BECAUSE THE 90 DAYS HAS PAST AND I WAS MISINFORMED BY AN AGENT ITS VERY URGENT THAT I GET A REPLACEMENT SIM CARD WITH THE SAME PHONE NUMBER AS SOON AS POSSIBLE AND ALL HOSPITAL AND DOCTORS AND MORE HAS THIS PHONE N...

tamara by Great Neighbour / Super Voisin
  • 1626 Views
  • 4 replies
  • 0 Bravos

Resolved! 90 Day Plan Savings

I rummaged around and came up with this spreadsheet given the following notes: a) it makes no difference to your savings if you pick Canada Wide vs Provincial, nor Canada Wide vs International texting,b) 1 GB data user opts for 4 GB on 90 day,c) mult...

Luddite by Oracle
  • 4030 Views
  • 13 replies
  • 2 Bravos

Moto E deal

Deal right now at Best Buy: Moto E$129.99Save $20Sale ends: August 20, 2015TELUS Motorola Moto E Prepaid Cell Phone Apparently online and in stores until Aug 20.

Luddite by Oracle
  • 2768 Views
  • 8 replies
  • 2 Bravos

Error: Cannot make a payment to my account.

I cannot make a payment to my account since yesterday. I also tried to delete my credit card and add the same, but still. The error message is the following: Unable to process this transaction.Sorry, we are unable to verify your credit card informati...

debugo by Great Neighbour / Super Voisin
  • 2095 Views
  • 9 replies
  • 0 Bravos

Re: How to reset 4 digit PIN number?

ATTN:    To All Public Mobile Customers, New or Former-PM Clients   If you are wanting to order a Tri-Sim Public Mobile card, please be advised that at this time, Public Mobile is in Beta phase, And NOT YET officially open to the Gen-Pop.   If you cl...

makkahn28 by Mayor / Maire
  • 1148 Views
  • 3 replies
  • 0 Bravos

Technolgy

will the simcard that I have with publicmobile phone work in a samsung galaxy phone?

sriskanda by Great Neighbour / Super Voisin
  • 1196 Views
  • 3 replies
  • 0 Bravos

Consequences of the new system and compensations

If I broke/lost my SIM card, and then ask for a new one, in the pre-self-serve system days, I could go to a Public Mobile store and  be back online within hours, thus experiencing minimal interruption in the service I am subscribed too. The small del...

BuzzBee by Good Citizen / Bon Citoyen
  • 2345 Views
  • 7 replies
  • 3 Bravos

What short codes are supported by Public Mobile?

Below is the list of short codes that are ready to be used on the Public Mobile network. You can get anything from weather updates to banking alerts and promotional offers.   If you are looking for a specific short code, simply click on the sheet bel...

Mansi_G by Retraité / Retired
  • 29916 Views
  • 41 replies
  • 10 Bravos
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