Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,Just switched to PM, and after installing the PM app, it said the esim was installed. However, after porting over the number and removing the old physical sim, the esim does not appear as an option. So now, I have no network service at all and the...
I tried porting in my phone number to Public Mobile this morning from Rogers and I accidently entered the wrong IMEI number. I got an automated text message saying that the port in failed from Public mobile and that someone will reach out but I still...
I am able to make phone calls but can't access the internet or do anything data
Hello,My data service has been working fine for my previous month of service (currently on the 5g 34$/month plan). After renewal of the service yesterday, I have noticed no data service but sms + calls appear fine. I have tried the typical fixes as r...
My data is not working
Hi, I see public is offering a 50 GB Canada/USA plan for $34 for new customers.I was hoping it would be possible to switch my existing 40 GB Canada plan to this new offering.Thanks for your time!
Anyone else not getting data service? 5G doesn’t work and calls go through 3G. Texting works. Live in toronto.
Hi! How can I transfer esim to sim while maintaining my number? Thank you!
In February pictures stopped sending or receiving. I have unlimited picture messaging ( SMS). How do I fix this?Text messages go through but not pictures
Is anyone's data not working on their phone? My sister has no data on her phone, i just checked mine and its not working either. Anyone else? Its saying its connected to lte/5g but nothing works.
When is the credit card update issue going to be fixed?
Hi everyone,Since switching to Public Mobile, my phone is only working in one direction. I can make calls, but people cannot call me back or text me. Any advice on how to fix this?
Just tried changing over to PM today. Everything seemed to be working and then it says unable to download eSIM. Tried again scanning the QR code with same problem. My phone is compatible with the eSIM when I checked it. now I’m stuck with no phone !!...
however, i prepaid i was wondering when i would get my money back
Hi Everyone, Does this include Canada-US Data or just minutes and text?
I would really like to take advantage of the new subscription for the states and Canada. $34 per month. Is there any way to switch even though I’m not a new subscriber?
When I am not logged in to my Public Mobile account and browsing plans, I can see the $24 plan with 4GB of data at 4G speed with unlimited Canada wide calling and texting, but while I am logged in, I can not find it while browsing plans and that is t...
Hi, I bought a subscription but ported over wrong number. How do I rectify that please?
Hey I'm planing on going to turkey for a week, and was wondering if my phone will work while I'm down there, or at least be able to receive text messages. Or if there is any roaming plans for it. I have a Canadian number
I'm thinking of changing my plan. My current subscription includes calling features as follows:Calling Features: Call Display, Voicemail, Call Waiting, Call Forwarding, and Conference CallingI am looking at a Canada - US one for the same price, but i...
There is a problem of signing up a phone plan using TD Debit Visa card. Two cards were tried and they both failed, however, there were enough funds available. Seems like this problem does not occur with regular credit card. Is there anyway to fix thi...
I made a mistake when I signed up. I thought I picked $29/month for 20GB. Instead I have $24 for 4GB. I got my Sim card and finished my activation today. That is when I noticed my mistake.Being that I haven't used anything, can I pay the extra $5 and...
The 5g package which is 34 dollars for 50gb. Can i be used in a 4g enabled phone or area where up to 4g is available?
cannot activate a new account, problem SIM card already in use
In a catch 22. Phone and SIM were stolen. In order to report the phone stolen. They're asking me to log in. But then they want me with two factor authentication to have a six digit number texted me. I do not have the option of two-factor authenticati...
Yesterday we ported my phone from Virgin to PM, all went well (except I did have to reset my network settings & turn the PM esim off & on to get my previous number showing on my iphone as my phone number).This morning at 6:40am we ported my husband's...
Hello!I get a error everytime I try to change my credit card. What can I do?
My account has been deactivated, how do I get it activated?Phone number is xxxxxxxxxxxxxxxx
hi all, My husband and I are planning to go on vacation? Can I use my Public Mobile SIM even when I am outside of Canada? Will it charge a roaming fee ? thanks for your reply/ies
| User | Bravos Count |
|---|---|
| 363 | |
| 170 | |
| 169 | |
| 158 | |
| 125 | |
| 124 | |
| 123 | |
| 98 |
