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my cellphone data is off

Priest1
Good Citizen / Bon Citoyen

my cellphone data is off and i cannot turn it on.

k

3 REPLIES 3

CS_Agent
Customer Support Agent

I sent you a private message. You can view and reply to it by accessing this link:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

 

slusagm
Mayor / Maire

sound like it is a device only issue

make sure you disable Power Saver or Data Saver.   Also disable data limiter

hairbag1
Mayor / Maire

@Priest1 

Try rebooting cell. If that fails try network reset. 
added…log in to your account using the app and look for Usage Breakdown to see if you still have data to use.

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