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Forum Posts

Phone Service at Banff National Park

Hi,I'll be going camping at Banff National Park next week, and I was wondering if anyone could tell me if there's any reception within the park with Public Mobile? I currently use Public Mobile for my personal, and am just wondering if I would need t...

barrosd by Good Citizen / Bon Citoyen
  • 364 Views
  • 11 replies
  • 1 Bravos

Resolved! Not registered on service (no service)

I bought 2simcards 3 days ago one was started working after fer mins and other one still no service but online shows account activated plz help me m using android ph

grewalamana by Great Neighbour / Super Voisin
  • 412 Views
  • 13 replies
  • 0 Bravos

Replacing Simcard while roaming

HelloI am currently in the US (roaming) and unfortunately Im having issues with my SIMcardI plan to purchase a new SIMcard in Toronto and have my relative mail it to me here in the US.. Would publicmobile recoginze/accept if I change the SIMcard whil...

echo7 by Good Citizen / Bon Citoyen
  • 288 Views
  • 16 replies
  • 1 Bravos

Yeah why is nothing working!!!!

Now I’m registered and I used my vouchers and it claims I’m at zero account balance but where did the money go as we’re my phone number now as I thought I get tochoose someone help I need a phone number desperately

Dark_Panda777 by Great Neighbour / Super Voisin
  • 243 Views
  • 11 replies
  • 0 Bravos

Re: Changing plan

I tried doing everything asked of me.'YOU DO NOT ALLOW ME TO MAKE PAYMENT OR CHANAGE PALNS

mirnot by Good Citizen / Bon Citoyen
  • 358 Views
  • 20 replies
  • 0 Bravos

Resolved! Changing plan

I have to get unlimited Canada to U.S. calling and highspeed 20GB data.

Srithar by Great Neighbour / Super Voisin
  • 381 Views
  • 8 replies
  • 0 Bravos

Can't place phone call

Hi there, I am not able to place phone calls. When I go on the public mobile website, I am not able to see my plan and if I have used all my plan.

Maud1 by Good Citizen / Bon Citoyen
  • 304 Views
  • 19 replies
  • 2 Bravos

Resolved! Plan for travel on the road

Hello Community,I am going to drive on the road for about 10 days. Is it possible to share my mobile data with my laptop through hotspot? I check emails occasionally during daytime and may have a 1-2 hours meeting through MS Team, how much data would...

askyoba by Good Citizen / Bon Citoyen
  • 606 Views
  • 7 replies
  • 0 Bravos

Resolved! Just activated sim but it's not working

When I try to make a call I'm getting a message saying that I've used all my available minutes. I'm unable to send messages, and a family member left a voicemail but I'm unable to hear it. I made the payment a few hours ago and on the selfserve page ...

krishanc by Great Neighbour / Super Voisin
  • 374 Views
  • 8 replies
  • 0 Bravos

Resolved! Data cycle vs billing cycle

Hi, I'm on the basic plan, 100 min/ 250mb. It rolled over on the 13th of this month, July, and I got the auto-pay notification of payment received exactly at noon of the 13th, like always. Before noon of the 13th I noticed I had 100 mb left to use fr...

mischt by Good Citizen / Bon Citoyen
  • 305 Views
  • 4 replies
  • 0 Bravos

Resolved! Referral Code

Hello! I am going to be joining Public Mobile atthe end of the month. Does anyone have a referral code they would be willing to share with me? Thank you!

KaitX by Great Neighbour / Super Voisin
  • 612 Views
  • 8 replies
  • 1 Bravos

Resolved! Exceeded plan data

As a new PM customer, I bought the $15, 250mb plan to see if the SIM card would work with my wireless turbo hub. It does. In the course of configuring the hub for my wireless devices, I exceeded the data allowance of my plan and lost internet access....

smappleb by Great Neighbour / Super Voisin
  • 244 Views
  • 3 replies
  • 0 Bravos

Resolved! International roaming question

Hi, I'm traveling to South Korea for couple weeks. Wondering if I can pick up some calls from Canada. My work needs to call me.I know skype or messengers would be the best option, but for some situation, and those who don't know I'm not in Canada, th...

tbpom1003 by Great Neighbour / Super Voisin
  • 425 Views
  • 4 replies
  • 1 Bravos

Resolved! How long before you lose your phone number

If you are out of the country and suspend or discontinue paying for your publicmobile service how long can you keep your mobile number? I plan on being out of the country for a year or two but would like to keep my cellphone number.

ScotianGold by Great Neighbour / Super Voisin
  • 555 Views
  • 8 replies
  • 0 Bravos

Resolved! Bought a new phone on Public Mobile's website....

So I just bought a phone from the public mobile website and when I entered my address, I noticed after my payment that my address and postal code were written automatically by my computer under the street name (for example Street name and number: 123...

fb132 by Good Citizen / Bon Citoyen
  • 330 Views
  • 4 replies
  • 0 Bravos

Resolved! Inactive account

I would like to keep my phone number with a change to a minimum payable.I have misplaced my sim card and I am traveling outside of Canada. Replacing the sin card at this time is not an option. How do I change my plan as it is in the 90 day grace peri...

a8610 by Good Citizen / Bon Citoyen
  • 294 Views
  • 5 replies
  • 0 Bravos

Resolved! lost my phone

lost my phone how do i find it?  xxxx manitoba thanks

5bz4 by Great Neighbour / Super Voisin
  • 292 Views
  • 3 replies
  • 0 Bravos