Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm on a 90 day, 4 GB plan. Earlier today my data stopped working. I know I'm close to my data usage limit, so I suspect that this might be due to me reaching my limit. I tried logging into my account to check, but it says that I do not have any add-...
My service went down about 20 mins ago. Anyone else experiencing network outage? I'm in Millbrook, ON.
Hi Everyone, As of yesterday approximately mid day my texts stopped sending. I can still recieve them but all the one i have attempted to send say "sending..." and have for over a day now. (Data and phone calls appear to work fine). I can recieve tex...
Would anyone know if the Huawei B890 Smart Hub would work on PM? I don't have the IMEI # as the hub is at another location to enter into the start page to see.
I topped up my account 2 days ago, have a plan includig phone calls but nothing working. No response to support@ email. Horrible customer support and website https://publicmobile.ca/en/on/get-help not working ("next" button at the bottom of the page...
I left PM to Fido almost 3 month. Now I want to back to PM.I ordered a new PM sim card.I active my account online this morning but can not activation.Wireless Number Transfer alway failed.Pls help me how to fill out: Authorization NameESN / IMEI / ME...
hello, recently my sim card got damaged, how can i get new one, thanks
Is it common practice to close an account before you have refunded the persons money? I see nothing refunded to my visa on my visa please do not steal my money from me.
Hi, Just did my normal google update i get from time to time on my Nexus 5 but this morning after the update my phone now says no sim card found. I tried to restart and take out the sim card but nothing works can anyone help ? Thanks, Phil
Hi, this smartphone will works here in montreal? http://www.ebay.com/itm/16GB-2GB-5-Elephone-P6000-Pro-Android-5-1-Octa-Core-4G-LTE-Smartphone-Unlocked-/281980010327?hash=item41a7517f57:g:Ix0AAOSwGYVW9Rxd thanks!
She finally decided to make the switch as well from Rogers and it went so smoothly. Sim card arrived in 2 days and she was ported over in less than an hour. Cheers!
I set up my new Public Mobile SIM and everything works fine except I cannot receive calls. Anyone who calls me gets the error, "this cellular number you have called is not assigned".Looking for help, thanks.
I selected a data plan , and i selected an addon for 200 min long distance and us ( i dont need more than 200 min fir 3 months !!But when i try to make a call ! The automated system says you re not allowed to make calls !!!
So, I ported my phone number from Koodo and everything seems to be working great. But I noticed that when i go to:Settings-->About Phone-->Status-->Sim Status-->My Phone Numberit still shows the number that i registered the account with instead of th...
I just switched to PM from Koodo. I ported my number and wanted to check that my Koodo account was closed and so i signed in to their <self serve> area where my monthly bill would be. It shows that I owe $-33 (they have a surplus of 33 bucks). If I r...
Can I select 3 month plan lenth with no Talk/Text/Data which is $25?
Welp, it has now been 2 weeks, and I still can not login to my account page. I'd like to check my data and see how much I am going to be paying to confirm that I'm not paying $150 for a plan that costs everyone else $120 as my due date is quickly app...
Starting on June, I switched to Public Mobile. I switched my Public Mobility number to my old rogers number. However, today, when I tried to refer my mom to Public Mobile, I recieve the error stated above.
I was with Rogers for 7 years. A couple weeks ago I got a letter thanking me for being a loyal customer. it also stated they would add a $5 charge to my monthly bill. Um that is not how to thank a customer for their buisness. So I called rogers to fi...
Its been a full week with PM and I wish I found out about you guys earlier! Used about 350mb of data with no issues on LTE. hundreds of txt msg (no idea how many)several MMS (only 1 was not received to me but I cannot confirm if the person that sent...
Please help port my number from Fongo. Many thanks.
So why is it that I paid for 90days service and I can't make or receive phone calls at all. Please fix this problem or refund my money today this is infuriating and unacceptable I will never recommend this company to anyone
Hi,I just noticed that text addon is extremely expensive.30 days/provice wide talk/no text/no data, $27When you add text to same plan, it jumps up to $37, $10 for text!?
Hi PM community, I am new user in the community. I lost my phone, I disactived the account. I have to send an email to get a replacement SIM card but I don't know to who I have to write. May you please help me. Thanks
I am very please with network speed and user friendly self services account.Keep it up.
I was just renewed on the wrong plan today. I started with PM one month ago - a 30-day, 1 GB plan for $45, and then registered for auto-pay for $120 for a 90-day renewal with 4 GB data - this all showed up on my online account, including a $6 Reward....
If Public Mobile have a better promotional pricing on the 12GB / 90days, I'm sure I can get a lot of people on board. The 6GB just isn't cutting it for most people or worth their time to make a switch.
hello i cant , send text messages for some reason , but i can receive them also my calls are working . PLEASE HELP ME !
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