My daughter signed up for the $10/month plan in June and only told me now that she doesn't receive texts or her friends don't receive texts when not on wifi? Not sure what is wrong? Anyone know what might be happening?
I'm new to this and just signed up my daughter yesterday. She has not used any outgoing texts however it shows on usage that there have been 7 outgoing texts. Can someone explain? Thanks
I've been playing with the setting, and I checked my iphone also. I have now changed my setting to SMS when imessage not available. I tried to send her a text again when not on wifi and still it is not being received on her end. I believe that thi...
Thanks for the detailed response. She is definitely using imessage and not we chat or any other texting app. I think that I will have to wait until I get a response froma moderator.
Thanks again, but that's where mine differs - it does take time from the "bucket" which is why I'm confused. I think they round up the times from 30 seconds to the minute and I have 2 minutes deducted. This is also my daughter's phone and I've gone...
Thanks for the answers all. I checked the usage history and it does log minutes used when a message was forwarded to VM. The VM was never picked up although there were 30 some seconds logged 2 times for this “4001” number. Should I be credited this t...
Also have logged a couple of minutes as an outgoing call to this "4001" number. Can someone confirm that minutes should only be charged if the msg is picked up? This has showed up 2 times on my phone but I have never tried to retrieve a VM on my ce...
