How can I reset my name in my voicemail?

[sarah1320]

Hi,

I just want to reset my name in my voicemail. I don’t want a personal greeting.

[sarah1320]

It worked ! Thank you so much for your help !

[Souky123]

Awesome

[Souky123]

Awesome instructions

[ShawnC13 · Accepted solution]

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@sarah1320 wrote:

I understand, but I don’t want to have a new greeting. I simply want to re-record my name, since I don’t like the way I said the first time. Is it possible to reset the voicemail so I could re-record my name ? I really want to use the assistant voicemail. 

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Try these steps  

So it looks like if you dial your voice mail and go 4-4-3 that will get you to your recorded name and there is probably an option to change it

[sarah1320]

I understand, but I don’t want to have a new greeting. I simply want to re-record my name, since I don’t like the way I said the first time. Is it possible to reset the voicemail so I could re-record my name ? I really want to use the assistant voicemail. 

[Dunkman]

@sarah1320

Here is the link for the knowledge article on setting up your voice mail:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

How to change your greeting

Dial into your voicemail. From the main menu, follow the arrows in the below visual.