Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I receive my Sim card registered online paid for the package online and no activation email was received and now the phone is not active and I cannot sign in and I cannot reach anyone can you please help me and tell me what to do
Hello,My name is Matti. I had recently topped up my account with a sum of $76.00 and decided to change my plan to something more simple. I then changed my plan to the option of 90 day pass, with unlimited Canada wide talk without data and it charged ...
so I have no net left I want to change to the 18 gb over 90 days can I change it or do the mods have to thanks
The changes announced yesterday and the ridiculous price increases are a craptastic disgrace to the company and a betrayal of the community that supports it. There is no longer a reason to support this company--Public, you were supposed to be a disru...
Hi!I upgraded my plan 3 days into a new billing period, but it would appear I have been charged twice for the same time period. My former plan ($111+tax/90-day cycle; renewed/paid on July 11, 2017) was upgraded ($156+tax/90-day cycle; completed on Ju...
i set up for unlimited talk and text for ontario no data for $90 plus tax..paid for it...then got a text saying i'm not setting up for texting..have emailed pm a few times and get no response...leaves me just irritated as if i try to update my servic...
Had Rogers unlock my phone yesterday. Apple Iphone 5. - wiped my phone, restarted. restored. - following the unlocked procedure from Apple.- - got a text at one point saying the phone was unlocked.from Rogers - signed up for PM. - tried to put in new...
Account suspened due to balance overdue. Paid off the balance yesterday but my account stilld saying " Your account has been suspended".
so im in the US and went to addon text and talk roaming bundleit charged to my credit card and now the money is in my funds .....but no mater how many times i try it will not add the add on.I have the 28$ plan canada wide talk and text any ideas? Im ...
The Latest offering PM just announced, I think it was, though the Gesture was well intended, I think it was the wrong approach, PPL might take this the wrong way and that I persanally FEAR that this might Backfire, and lead to PM being Shuttered Perm...
I just looked at my profile, for the first time ever, b/c I got an email saying I had a new badge (it was for posting an Idea). While I was there I noticed I have 2 "top 5% contributor" badges, which might mean I have a couple of months of $4 rewards...
i had 2 payments go through last month due to a glitz with your site im still waiting on refund
I am not able to connect to the public mobile network. My account is active and just suddenly stopped working today. When I try to make calls it tells me I don't have long distance on my plan (even though it is a local call, and this happens for all...
Can Oracle's or moderators please explain how much exactly 3G data total (included the bonus) new customers will get on $40 promotional 3G plan. The explanation on the website is not really clear. Also there are no zones for a talk I hope? Not like c...
I pre paid for a plan an hour ago, but I didn't realise that my phone was locked, not I am able to get a better plan with my original provider. I only regestered and paid an hour ago, Is it possible to get a refund this early? I dont want to have was...
Hello everyone, Yesterday I ordered 2 sim cards hoping to take advantage of the 3GB / 90 days for $111 for both myself and my wife but, unfortunately, I just found out that all of the plans have changed. Will this plan still be honoured as we ordere...
Looks like you will be able to get a SIM card at WOW! Mobile locations starting July 21st. http://mobilesyrup.com/2017/07/14/public-mobile-sim-cards-are-coming-to-wow-mobile-locations/
I got my sim card, and put a plan order last night.Today, I find the plan is 3G data, not a LTE. I have to cancel it and get my money refund.Don't know how to do it.BTW, whith the "Your Mobile Activation Details" email information, I can't login my...
Now that PM costs the same or more than Koodo, Fido, corp plans on Telus, Rogers etc.. for LTE plans, will PM now consider implementing name display and volte on their network like Telus?
I have been trying to get into my account to change the plan and I got locked out tried to reset password and I still can't in very frustrated please help.
I've been trying to get friends and family to change over to PUBLIC MOBILE but now that the plans jumped in price it's harder and harder to get them to change..It's still a pretty good plan and deal but much higher in price when I signed up one week ...
Hi, I would like a refund on my account. I accidentally did one-time payments (total of $25) to my account I would like it refunded. Please advise.Thank you,Jacky
Hi There, my auto-pay or renewal date was 12-jul and now on self serve it says my account is suspended. i am not able to make/receive any calls or text. is there anything that can be done soon ot resolve this as i am without contact number now. i am ...
http://mobilesyrup.com/2017/07/14/public-mobile-offers-new-3g-data-plans-at-a-lower-costRoutinely visit this website and it is shredding PM in this article. Really seems to confirm Telus is neutering the company at the moment.
Account #: 1000000xxxxxxPhone#: 236-xxx-xxxx Case Solved
I have been trying to get assistance for over a week to reset my password I have had a number of emails with information on resetting my password but they are not working Please contact me ThxReg
Hi there, I am in need to unlock my iPhone. I bought the iphone off kijiji but is from a telus user. I do have the credits in my acccount right now to get it processed. I do not know where the email contact link is so I am posting here to ask for urg...
I've tried making a call to Caledon and twice to Mississauga (905 numbers) - the phone states the number is long distance. What's up with that??
Hi, I have the Ontario province wide talk as a part of my plan.I was wondering if i can still receive calls when i travel to alberta thanks.
Hi,I have been using PM for 6 months already and since yesterday evening, I have not been able to connect to the internet using my phone. I am getting close to my billing cycling and received a notification last week that I have used up 95% of my lim...
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