07-02-2019 12:43 AM - edited 01-05-2022 05:40 AM
I downgraded my plan and have money left over in my public mobile account. I do not want it to be used to help with my next payment. Am I able to return these funds back into my account?
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07-02-2019 12:57 AM
Sorry but there are no refunds as Public Mobile offers prepaid service. But whatever leftover credit that you have, i think, WILL be applied to as credit on your next billing and be deducted from what you owe.
07-02-2019 12:46 AM
As I suspected just wanted to make sure. Thank you!
07-02-2019 12:44 AM
@athenamatte58 wrote:I downgraded my plan and have money left over in my public mobile account. I do not want it to be used to help with my next payment. Am I able to return these funds back into my account?
Being a prepaid service, there are no refunds in a situation like yours.