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how to make one time payment

kimkat
Great Neighbour / Super Voisin

My account got suspended but there is no way using myaccount to make one time payment. I don't know my 4-digit pin (I reached out to an agent in a separate inquiry to reset this) and the instruction provided on the public mobile website is not accurate as there is no option for "‘Add Funds with Credit/Debit Card".

How do I make one time payment online without going to a store to get a voucher?

2 REPLIES 2

Handy1
Mayor / Maire

@kimkat  You can buy payment vouchers from shoppers  drug mart and load the funds *611 no PIN needed 

or you can 

use this link to load funds and trigger the renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card

 

but you can also update the PIN here 

PIn update page

https://myaccount.publicmobile.ca/en/account/reset/pin

eddieO
Mayor / Maire

@kimkat, The option to do this seems to have disappeared from within the account but you can access it below:

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Resetting account PIN number: https://myaccount.publicmobile.ca/en/account/reset/pin

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