Payment issue

[Jobanc]

My payment was due today it was scheduled to automatically come out of my debit card. I forgot to add funds as I don’t use that account much.  I received a text saying your plan did not renew but when i go to website or the app to make a payment it says you are subscribed and money will be automatically taken out. I do have enough funds in the account now but don’t want the service to be cancelled.

[hTideGnow]

HI @Jobanc 

just login My Account now and click Pay and Resume Services to resume your service

[softech]

@Jobanc 

it wont got cancelled yet, you have 90 days to resume service

To resume services now, please use this link to add enough fund and reboot and phone 

https://myaccount.publicmobile.ca/en/account/payment/funds/card

[Handy1]

@Jobanc  If service is working nothing to worry about if your service not working you need to hit the “pay now and resume service button “ if you don’t see that you can 

use this link to load funds and trigger the renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card