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return funds to back account

athenamatte58
Great Neighbour / Super Voisin

I downgraded my plan and have money left over in my public mobile account. I do not want it to be used to help with my next payment. Am I able to return these funds back into my account?

3 REPLIES 3

JC29
Great Citizen / Super Citoyen

Sorry but there are no refunds as Public Mobile offers prepaid service.  But whatever leftover credit that you have, i think, WILL be applied to as credit on your next billing and be deducted from what you owe.

athenamatte58
Great Neighbour / Super Voisin

As I suspected just wanted to make sure. Thank you!

hairbag1
Mayor / Maire

@athenamatte58 wrote:

I downgraded my plan and have money left over in my public mobile account. I do not want it to be used to help with my next payment. Am I able to return these funds back into my account?


Being a prepaid service, there are no refunds in a situation like yours.

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