Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I am trying to access my account and seems to have locked myself out.Tried to request a password reset and received no email so I tried again and it failed with the locked out message requiring me to ask a moderator for help. Please advise.Thanks...
This is trending in the hot deals forum on RFD. The price is excellent for what you get. The Snapdragon 835 was the flagship CPU one generation back. My essential phone has a 835 CPU and it still feels very capable. The seller feedback is very go...
Hi, since getting the new Pixel 3, my reception has gone to dropping-level quality in a regular apartment. I didn't have this issue with my previous phone. I've contacted Google support and one of the troubleshoot steps is asking my carrier if they h...
Are there any plans to be able to use the phone in Europe or Asia?
I attempted to replace my existing credit car d in the menu. I typed in all of the infotech manually. I received a could not verify card error. I then scanned it and added the required info and it went through fine? I had trouble last time my au...
I have paid for a data plan with 5GB of data. I went through the long process of unlocking my phone and switching over to public mobile from virgin, which took half a day and repeatedly being sent back to both phone companies. Now when I access my ph...
Hi, I've change my phone and I want to keep my SIM card. when I transfert it, it's asking for a PUK code
I just finished setting up a new account.I received the Generic Error - Oh no! It looks like something went wrong, but don’t panic.Log out and then log back in again to continue. Or return to the Login Page.When I created the account.I was able to cr...
I tried to turned of wifi and turned on Celulla data multiple time to search on Google Map, and it never loads. Pleae help!
I just bought 4 sims to setup my family on Public Mobile.I started with my daughters phone and it ended up in a error.My credit card has been charged but the account has not been succesfully setup.This is the error I recieved.Generic ErrorOh no! It l...
Hi there. I switched from Bell to PM last night however as of today am still receiving calls on the old device/old SIM, but can receive and send texts AND call out on the new one. How can this be resolved in order to fully transfer to the new SIM/dev...
Try topping up my phone but the pin number doesn't work
Just reavtive my serivce and buy a new sim card and now it say emergency call and now unregistered sim card and it band new last nit3
- attempted log-in and was told it failed and to try again later.- attempted multiple password resets, all resulting in same error- email is correct as it is the same one previously used to login and the one used to reset password in above attempts- ...
On RFD website, there is a the following link for free SIM card, 2nd month credit for in store activations this weekend. But, I can't find the link by browsing the website or in the announcement section. Somebody forgot to post or announce? http...
First of all, I am sorry that I am repeating topics here. I did a search here and found someone experienced the same thing I am experiencing right now, but the post was in 2017. We are in 2019 now. I just wonder if this issue has been fixed yet. Here...
how do i delete my phone usage in my account or delete the account all togetherthank you
How do i get the get the puk unlock code for my sim card.
I reacharged my plan today and was successful. However my data is still not working. I went to login to self-serve but it says I have been logged out when I press forgot password. My plan expires tomorrow, do you know how I can get this fixed sooner?...
How do i change my phone number from my public mobile sim card to my new activated public mobile sim card?
I switched over to Public Mobile from Virgin back in November and everything has been working well. Since the switch my the outbound caller ID no longer works in Google Hangouts as when I try to select the option for "Use your verified number for pho...
If I have more than one phone, can I use my SIM card in either of these phones, or is the SIM card linked to the IMEI?
Got this oops message in activation summary screen. Got a welcome email from Public Mobile but I don't have an account to log into and my sim card isn't working. My old sim card still works so the transfer hasen't happened yet.
I need to leave canada for more than 3 months and how can I keep my plan and number without paying full payment? thanks
Can't access my data, have an Acer liquid zest t06 , have gone through all settings but no luck
Hello .I have a question. I bought data options of 200 Mb the 4th december and a 1 GB on the 13th january. I can see in my consumption on self service account tha t I consumed about 292 Mb since december 4th but on my account homepage I can see that ...
So I'm newer to the community and have a simple question. I have been looking through topics and reading threads that I can use information from. Through my readings I've come across some threads that are from 2015 etc.. as well as threads that have ...
I cannot receive any calls or text.
I'm trying to change to a different plan with more data & minutes but the website keeps crashing. My minutes are out, so I'd really like to upgrade my plan. @CS_AgentI've tried at least 5 different ways to select a new plan but alas no success.HELP! ...
