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12-04-2016 03:58 PM - edited 01-05-2022 01:10 AM
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12-04-2016 05:06 PM
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12-04-2016 04:03 PM
@killy average wait time for first intial response is 12 days. For example a fellow member coming from Chat-R sumbitted it on Nov 18 but everything just got resolved today. I believe the rep responsed about 2 days ago via email. Then PM had contacted him via phone and then his alternative number as well to discuss the porting issue.
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12-04-2016 04:00 PM
I think we were intormed yesterday that the average time for a response currently is about 14 days.
So I guess you still have some time to wait.