Charged twice for services in August

[Siera]

Hello, I was charged twice for the month of August. I’ve submitted an inquiry already and can’t find anything in community where I was instructed to look. There should be a way to contact the company other than through forums and waiting days for a response. 

[computergeek541]

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@Siera wrote:

Hello, I was charged twice for the month of August. I’ve submitted an inquiry already and can’t find anything in community where I was instructed to look. There should be a way to contact the company other than through forums and waiting days for a response. 

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Sorry, but posting a message here won't get an extra charge refunded.  You'll need to await for a response from a Public Mobile customer support agent.  If you wish to try again, please open a ticket using the chatbot.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html