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So.... My number is ported

Denwong
Great Citizen / Super Citoyen
Now I can get the call but
I can't hear the person and they can't hear me too
Is this call dropping calls??
5 REPLIES 5

Denwong
Great Citizen / Super Citoyen
Yes it's better now just happen last night for a few calls. After its good

smashthosepies
Good Citizen / Bon Citoyen

Hey @Denwong,

 

Did you ever receive a port successful text from Public Mobile?

 

If not, then your port is still in process. This could explain why you are experiencing issues.

He says the calls are coming in, so the port has completed.  Is it possible it is a hardware issue with the phone, whether your end, or the other party's?

 

 

Cypm
Great Citizen / Super Citoyen

that mean you did not completely port your number? how long has been ported? if long time, it is better to contact one of mod for the issue. it should not takes long to fix it. 

kav2001c
Mayor / Maire

@Denwong if port just happened sometimes it takes a bit to complete. Usually try power cycling phone first.

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