Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey, @CS_Agent I have a locked sim card and I need some help getting the PUK code to get it unlocked. I private messaged you guys yesterday about some of the things you guys needed. I hope this can be resolved quickly as I'm going on a trip soon and ...
My plan was to renew overnight and I had tons of data left, because I'm not used of my new 4.5 Gb plan yet , so I was trying to use it up by streaming until midnight. When I was in my self serve today I see there is already significant data usage thi...
So there are a plethora of task killer apps, that shut down apps running in the background, with promises of speeding up the phone and improving battery life. But then there are many articles online that explain why they do more harm than good; essen...
Hi,I am trying to purchase the us roaming and data add-on. I click the buy not button and nothing happens. It also says my plan is expired, but I am on auto pay and also have available balance. Can someone help me out. I am on my way to the us now.
Hiya if this not allow then please go ahead and remove admins. I made this page to keep track of my account and top up via recharge.com. Not actually an APP but a shortcut... Open https://robingosse.ca/pm/ in your browser and the open options menu an...
It has now been more than 36 hours since we opened an account with PM and our numbers are still not ported over from Rogers although on their end our account is closed. I sent a Private Message to the moderators with all the suggested information mo...
Just sign up PM's $40 plan today using a Fido phone (Galaxy S5 neo) and had a small hiccup but ok and happy now... Before I sign up, I did the phone check on PM web site. Result of the check was that my phone is compatible so I ordered the Sim card....
I switched over to Public Mobile two weeks ago on the $40 promo plan, and I have been unable to make phone calls to certain local numbers. Some local numbers do work, but not most of the ones that I've tried. Mobile data on the other hand works perfe...
I want to know if the 250 MB mentioned is a daily cap.I fail to understand how can the data be so low if it is a monthly cap.Compare it to this - for less than 10$https://www.ndtv.com/business/airtels-prepaid-recharge-plans-rs-199-rs-399-rs-448-rs-50...
Hey there, I signed up Public Mobile on a Walmart deal and now I have $38 credit. Is there any way that I can add just $2 so my next bill will take the full $40 for the plan I am on instead of me being in so much credit all of the time?
If I switch plans now and mine isn’t up till the 29th and it’s on autopay will I be charged twice?
Hi, Transferred a number from PC mobile few minutes ago, I can make outgoing calls, but incoming call goes to voicemail directly. I can't receive and send text message. Please help, thanks a lot. Ming
My account status is: Plan expired and when I try to change plans I have the option "Top up to reactivate plan" or the greyed out option "Change on next renewal date" I was wondering if I make a payment of $50 would that automatically renew my expir...
I have the unlimited Canada wide calling and Text which comes to $37 per month and with autopay comes to $35 per month. I have just now noticed that I'm also being charged an additonal $5 dollars for "2 Choices/2 Choix". Can anyone explain what that ...
Showing me no service on my son's phone for 4 days now. He's not a happy camper! How do I fix this?
Anyone know why I don’t receive new email notifications? I have to manually refresh my inbox in order to see my new emails.
@CS_Agent it has been over 100 hrs since my issue is reported and still no resolution - why are you guys doing this to paying customers ??? No service/account is being used by another customer in a different province - at least tellme what is going ...
I removed autopay prior to renewal then tried adding $10 dollars credit and it charged my credit card $122. instead. Reached out to the mod_team to reverse the charges. Signed in yesterday to my account and it was suspended. That was expected because...
I am trying to port my Koodo prepaid number and it says it is invalid.
Why my mailbox say I'm full after 10 messages it's supposed to be Unlimited
Why does this topic come up so often ? The phone worked and suddenly it says the good old often reported " not setup for long distance or the like" when making a local call and callers getting a busy signal when trying to call. Account has a positive...
Sorry it was in the middle of transferring and completed now. Works good. —------------- Hi, I am trying to port a number from Fido. When I enter the number it tells me We were unable to transfer the phone number you entered. Try one of the followi...
Is it possible to add a second plan to my account for my husband?
Hi there! I’m new to PM and signed up for the $40 plan that includes 4.5GB, unlimited Canada wide talk, unlimited International text and 3G speed. I have no complaints so far but I am curious to know why my phone uses LTE instead of 3G? I’m by no mea...
Activated new sim card yesterday, but phone still not working
Now 5 days. My phone 2**********.still no connection .Y is this dam service .Y can't correction your foult .if u can't keep promis don't keep promotion .Pls answer
Hello. I am days away from my renewal and ran out of data. I put money on my account and submitted a request to have my plan renewed yesterday but have yet to hear back? Any chance this could get done today? Is there a reason why this isn't availab...
The lovely city that the fun left ( Ottawa) is mostly with no power and cell towers are saturated that LTE feels like 3G and even the 3G feels like 2G. Anyway it's a good thing that at those time of *crisis* a good bucket of data is still available t...
I changed my plan but when I purchased I got my old plan. When I tried to change it the option said I would lose my credit to purchased plan if I changed it. I would like the plan i chose in the first place. What can I do?
