Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
My current plan renews at 11:59 tonight/or otherwise on Sept 6th. I would like to change my plan. I go into plans and add ons, choose change plan, choose new plan....i want it to change at the renewal date which will be 18 hours away. Do I still choo...
Trying to activate a new account and it will not accept my date (the day) of birth. Says invalid dog. Tried _5, 5 ,05, 5th won't accept any other number either. Any help on this one?
Why did you change the title of email from Public Mobile to Every body talk? It got put into spam with all those sexual solicitations my email provider filters out. This caused me not to be able to find the password reset links that timed out. Ple...
2 unfamiliar payments have been deducted from my savings account for 21.83 & 72.80.I assume these are someone else's payments. My auto pay is authorized through my cheque account and being deducted each month. How can I get this fixed?
It seems the website has been overhauled since I last visited. Payment / transaction details are very hard to understand, and for some reason I also cannot find the build my own plan option within any of the navigation menus. I can find the pre-mad...
Hi, My daughters phone was working, but barely. It did receive and send a call or two. As well as texts. It now shows thats it's on the public amobile system and has several bars but can't send or receive calls or texts. And no data ether. If I phon...
When I signed up to services I ported over my number from a different service, and it successfully ported over, I've been using it on your service for the past 2 months.Today, I noticed that my number was changed. I need the number I had before, and...
I left Telus a few months ago and ported lines out to Public Mobile, this past week I recived 3 different retention calls. I don't understand why they are so desperate to try to get me back, Koodo and Public Mobile are owned by Telus so technically I...
Hi, I’m currently on a month-to-month with Bell, have my phone paid off and was just wondering if I switch at any time would bell just pro-rate my monthly plan or would I end up paying the full month?
I have tried for the past 2 1/2 hours to get access to my account. This is my first time trying to get access so I can set up for autopay and I forgot my password. I need my cell phone for work and I need to be able to set this auto pay up tonight....
I am currently paying $45 for my current public mobile plan with:1GB DataUnlimited Canada-wide TalkUnlimited International Text I am now thinking about switching for more data. I saw one on here for $50 that has: 8 GB Data⁴ at 3G speedBonus 500 MB wi...
I am in Vancouver BC CA. My home phone (Land Line) service is provided by Telus. People can send SMS to my home phone, the system uses "text-to-speech" technique to speak out the message. But I cannot do the same with Public Mobile phone. Dose Pubiic...
I was thinking about adding another gig of data to my plan, hopefully for good, how do I do this? I saw on add ons it's $30 for one gig? Is that for permanent plan change? or just for one time use?
I would like to upgrade to an iPhone XR with a different provider. Right now I have a iPhone 6S Plus with PM that I brought over from a 2-year contract with rogers. I don’t want to trade it in ideally, I would like to keep my existing iPhone 6S to su...
Fancy voip gateway device ? Android software ? Bluetooth gateway? Skype Gateways?Phone phone device with android software and ptsn ports? what apks? Computer modems? What have you used to link voip and or skype and cell services with your old phone l...
Hello,I used to be able to send messages by imessages no problem when I had a virgin mobile sim card. Now with public mobile I am having problems. For imessages it is saying that there was an error and not able to connect for imessages.
hey guys, after you used your data limit publicmobile it shuts your data off?? or it keeps going at lower speed?? if not they charge you for going over the data limit?? please let me know guys...thank you...
Resetting password, email delayed & then password reset timed out...4 hours later after trying to figure this out today, after 5 is EVERYBODY TALKS instead of from Public Mobile, no wonder my searches for it could not pick it up & it timed out. If ...
Hello helpful community !So, somehow I managed to use all my data ( 2GB ) in one day, 6 days or so in the month.With 2Gb available, I've actually used 2.5GB in one day. Funny stuff.My ballance owing was 0$ before this.I went and bought 1GB data addon...
Got a new SIM card. Tried to reactivate. Won’t take payment. Made a payment with the 611 option. Now says I have $15.00. Tried to reactivate. Still wants a payment even though the balance is zero.phone does not work even though shows public Mobil and...
I was setting up an account for my mother. Bought a SIM card and filled in all the required information to get her number ported from Rogers, set up Autopay, etc. While we were finalizing the set up process, we lost internet connection and recieved a...
