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Forum Posts

[FIXED]: Network Service in Ontario, Quebec, and the Maritimes

Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...

Ck_PM by Public Mobile
  • 3602 Views
  • 21 replies
  • 8 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 18506 Views
  • 124 replies
  • 31 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 30073 Views
  • 184 replies
  • 27 Bravos

battery burned and phone not working

ey...this sucks...my phone burned the battery ,,...i cant contact no one.....how i tell them that my phone is dead......i paid ahead.....im going to lose my money\ 

Resolved! Cellphone Lost

Hi, I lose my Cell, what number should I call for support? I live in Montreal, Quebec. Thanks.

Phi29 by Great Neighbour / Super Voisin
  • 1341 Views
  • 4 replies
  • 0 Bravos

Android Updates - how is this managed on Public Mobile?

Hi everyone, I apologize if this has been addressed before, but I think it is a timely discussion to have in light of the recent stories regarding the Stagefright Android exploit. (Not sure what that is? Give this a read: http://www.androidcentral.co...

keltr0n by Good Citizen / Bon Citoyen
  • 2465 Views
  • 6 replies
  • 0 Bravos

MMS (Picture Messaging) and Non-Smart Phones

I have managed to send (but not receive) MMS messages on my flip phone. Since there is not a lot on this forum pertaining to non-smart phones this post is to document the steps it took so that anyone looking for help might be able to have a starting ...

Charanth182 by Model Citizen / Citoyen Modèle
  • 8295 Views
  • 18 replies
  • 5 Bravos

Resolved! Hi

My account is suspended why?I paid my account

kones by Great Citizen / Super Citoyen
  • 1791 Views
  • 17 replies
  • 0 Bravos

SIM Adapter

Hi, Does public mobile provide sim adapter? So the same nano sim can be used in iphone and samsung phone. thanks

zakhan78 by Great Citizen / Super Citoyen
  • 1204 Views
  • 5 replies
  • 0 Bravos

Missing promotional Credit

Hi, I recently opened the account and in invitation email I was told that if I order by 25th June then I will be given $10 credit for 12 months but still credit is not applied to my account. What should I do? I also emailed them but no response came....

zakhan78 by Great Citizen / Super Citoyen
  • 1162 Views
  • 4 replies
  • 0 Bravos

i lost phone, reported it, now its been found..

ok   so I  lost  my phone  friday night,  I called  public and  got it  all locked  down and reported  it..  Now  my phone  was  actually  returned  i keep  trying to call  public  from the  phone  and  another  one but  when it  asks me  to punch in...

Public Mobile Coverage in the USA?

According to the Coverage Map (http://publicmobile.ca/en/on/coverage), Public Mobile's coverage reaches small parts of the USA near Canada. This includes Detroit, Michigan and Buffalo, New York. Would it count as roaming in those areas, or is it stil...

PowerLemons by Good Citizen / Bon Citoyen
  • 2055 Views
  • 4 replies
  • 0 Bravos

Resolved! Data Roaming in Canada

Is Data Add On Canada wide even if I only have the Provincial Talk plan? Looked but can't find it.

Luddite by Oracle
  • 2509 Views
  • 9 replies
  • 0 Bravos

will CUBOT S308 Android work?

will CUBOT S308 Android work? phone will only work with GSM+WCDMA networks: GSM 850/900/1800/1900MHz WCDMA 850/2100MHz .

arahmaan by Great Neighbour / Super Voisin
  • 1584 Views
  • 8 replies
  • 0 Bravos

how can I re-activate my account?

I had an account for over 4 years but was unable to pay it for a few months. now it won't let me pay my bill or anything else.

jennaj261 by Good Citizen / Bon Citoyen
  • 1082 Views
  • 3 replies
  • 0 Bravos

Not receiving emails, and call waiting isn't working

I am having an issue with my phone that started today.  My email service has stopped working to my phone.  Still works to my computer just fine but phone isn't getting any emails.  As my call waiting stopped working as well.   If someone could help m...

Fink1983 by Good Citizen / Bon Citoyen
  • 1290 Views
  • 7 replies
  • 0 Bravos

Resolved! Is there a way to get at least 2 gb data

I activated my sim yesterday I like the service and stuff it's just data is only 1 gb and if I do 4gb then bill getting upto 75 plus tax bit much I think

Nsk143 by Town Hero / Héro de la Ville
  • 2809 Views
  • 8 replies
  • 0 Bravos

no service?

Really, on a Thursday night???  What up???

gauthira by Good Citizen / Bon Citoyen
  • 605 Views
  • 2 replies
  • 0 Bravos

Resolved! account setting

I have forgotten my username/email to access my online account, can somebody hep me with that

als by Great Neighbour / Super Voisin
  • 939 Views
  • 3 replies
  • 0 Bravos

Not conncting

Took out the sim card. And when I put it back in the slot, cannot find publicmobile network

bingzhenmz by Great Neighbour / Super Voisin
  • 716 Views
  • 3 replies
  • 0 Bravos

CHOOSUNG PLANS

UNLIMITED TALK CANADA WIDE AND UNLIMITED TEXT WORLD WIDE AND DATA HOW MUCH IS THAT MONTHLY AND CAN I KEEP THE NUMBERS THAT I HAVE NOW WITH MOBILICITY.

MOALIMBUKHARI by Great Neighbour / Super Voisin
  • 1037 Views
  • 7 replies
  • 0 Bravos

I Know this is a Cell Phone Forum so Please Forgive me.

This VANCOUVER Police youtube video is of an area in Downtown Vancouver (East Side) known as the worst/poorest 'Postal Code' in North America. I lived in this Neighborhood till I was 15 & loved every bit of it. Never ever had an issue even coming hom...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1075 Views
  • 3 replies
  • 1 Bravos
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