Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Public mobile is already failing, starting with proper easy to readinformation. why isnt this article on the start up page when starting to activate your phone. 8. Payment– Input the payment information you wish to use (Credit Card or Payment Voucher...
customer off Telus and Koodo receive the lollipop update do you know if we will receive it to
I ordered the Nano SIM card for my iphone 4s after the CSR told me to do so.Now that I've complete the registration online and paid for my plan, I realized that the SIM card is too small to fit in my phone.What to do about this situation?Thanks. Gogo
As somebody who has been paying for this service for almost 2 years, I find it to Ber very irritating that you took away unlimited data. Right now I don't have home internet, and 1 GB is not enough, and $30 for 1GB is borderline criminal.I'm sure lit...
I have old plan and i did a port number from FIDO to Public Mobile. My PM phone number is ; 450-543-3906 and my Fido is ; 514-568-7578. I called PM, they told me to ask here. She explained to me that the 450-543-3906 is on the old platform and the ph...
Hy I need to print my bill.I need that for my company.
i would like to buy a sim card and a plan i have a iphone and ready for public planthank you
My headphone jack just stopped working on my Moto G, bought from Public Mobile last May. What should I do?
Transferred old cell phone number to public Mobile,but still can not recevie incoming calls
I just ported my phone number from fido TO Public Mobile. It said successfuly ported. And then I relogged in my PM account, on the top right it shows the right ported phone number. But i'm not able to make calls/text. It have been 24hours now that my...
Hi! So I just installed the big Motorola update, but since then my phone has been bugging really badly. My home button periodically stops working, followed by the active apps button and then the entire phone becomes unresponsive. Sometimes it just be...
Hi,Since my Motorola network did a massive upgrade a few days ago I cannot seem to access my data outside of WIFI areas which is a BIG BIG problem for a freelancer!!!I keep getting a prompt to login to my Public Mobile Network????When I click on this...
How to activate the wi-fi in and search point a ZTE 520 Phone .... My old Phone ZTE 520 have not wi-fi .... How to activate the wi-fi please ....
Dear,I had called 611 for help on Monday, feb.23 around after 3pm to ask about how to check voice mail on my cell phone, because all the numbers on my phone disappear but I know my password. An employee, I couldn't hear his name clearly, but I know h...
I have never ever gone over my data. Why is it.going so fast all of a sudden?? Ever since they switched my 1 gig feels like 250. I am not very impressed.
How come PM gave him "Good Citizen / Bon Citoyen" badge???!!!
Hi I've been a customer for a while. Everything works with my galaxy S3. I bought a used unlocked Motorola V551. Checked the IMEI number with public mobile and they say my phone is compatible and not stolen. I put my sim card in it and I cant find th...
Hello Community Goers, You may have noticed that our Community was hit by a storm of spam messages. It looks like we have it under control, but you may not have been able to post new comments on the Community for a few minutes. You could still make...
Since Telus bought Public Mobile, I, and the customers, are curious if your even going to let us know, with more time than last, when you are getting rid of this company all together and make us transfer to another company... and when it happens, are...
Est-ce que je peux changer mon appareil motorolla pour un IPhone sur votre réseau
I have wifi and data but $19 plan no sms.
I am an old public mobile customer. I currently have a samsung galaxy phone (standard SIM card) and just received my Micro SIM card because I want to replace my old phone with an Iphone. I know you can do it from "my account". My question is : Will I...
Hello, I just lost my cellphone today, february 25, 2015, and as it is winter I want to know where to buy a new one as fast as possible. My telephone number is 438-000-0000, if you need to do any block to my compt. Can I call any place to have answe...
I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. " how can i check my user name ...
I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. " how can i check my user name ...
I have certain amount of free data how do I access it on my iPhone 4s It doesn't seem to work
I'm looking for some apps that help in storage capacity, and for hardware upkeep, so that my handset doesn't get serious Viruses, keeping my phone running as long and prestine as possible, but I don't know which apps are the best ones per say. Becaus...
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