Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I paid for my 3-months services with my credit card and for some reason PM charged my credit card an additional charge that is now sitting in my account as a credit. I never approved this charge. How can this charge be reversed and refunded to my...
Good Morning Everyone I purchased a data add-on last month after running out of data on my plan. It didn't activate on my account and I was unable to use data until the billing cycle reset. Is there a way to seek a credit for this purchase or a way t...
Hello,Out of the blue I have only been able to make emergency calls with my phone. I tried a factory reset, a network reset, turning the phone off and on, reseated the sim card. I am not sure if it is an account issue or phone issue. I am in halif...
Bonjour, si je choisi la promo a 40$ a 4.5 gig est-ce qu'on garde toujours ce meme forfait tout le temps en autant que je renouvel a chaque mois ou quand la promo fini on perd ce forfait
When I called into my account set with #611 it asking me for my four digits pin. I din’t remember it is there anyway I can reset it or get it back?
My plan is unlimited calling, unlimited texting and 8g of data for Canada and the US. I went to make a call from Canada to the US and got a message that charges would apply. I tried contacting the moderators and after 12 hours still no reply.
Hi, I seem to have lost my refer a friend reward and was wondering how and if I can get that back? Becasue it is my sister and we both still use public mobile and have auto-pay for every 3 month cycle. Please help & let me know if this is possible to...
Used public mobile last year on a different sim card and it worked fine. Now I can't connect to the network. Phone is a Moto E4 and I've tried all the solutions I could find on these forums(network and full factory reset, re-entering simcard number...
Not sure what to do... I need to pay my phone bill. Can someone help?
New Promotion.............. in store only if you buy a sim and activate instore from Sept 25-30th you get a$10 London Drugs Gift Card
Been with public mobile for a year or so. No problems until now. All of a sudden I can't receive texts and phone calls go straight to my voicemail without sending me a notification (I can still check my voicemail though). Outgoing texts and phonecall...
I have a notification on my phon that says Sign in to network, and i can not use my data, i already bought add ons and in the web site it says i have them activated but i cant use my data. when i touch on the notification it says. You are unable to a...
I just switched to Public Mobile a couple of hours ago and I can't seem to figure out picture messaging. I have the $25 plan and I use an S7. What am I supposed to do? The ones I've tried to send just are stuck on "Sending..."
Hello PM community, Is it possible to port my existing PM number out and to keep the line active under a new number and if yes, how can I do it?Thank you in advance for your help!
hey, just registered everything with pm yesterday evening. I ported my number from textplus. and it told me all went well, until i noticed that when i send texts to almost every contact but a few, they say they sent but they're not recieving it and i...
hi how to check my phone number province. i would like to activate unlimited province wide talk 20$ plan. at around 20 days ago i changed my number to quebec number and i ported my old number again to it a week ago. now if i activate 20$ plan, will i...
I just had a friend come over to PM at Walmart.She didn’t have to pay for the sim and everything went smoothly! MM
I have 2 Public Mobile Accounts. This morning I accidentally topped up the wrong account. I put $40 into an account that is being closed, it should have gone into the other account. Could that $40 top-up be transferred to the other account?
My account says active and it says in my transaction history i have paid on sept 24th but i cannot call, text or use data. Now when i try to go in and pay on my account it says my next payment isnt due until October. i have tried restarting my phone ...
looking to change my plan from my 90 day plan to a 30 day plan.but having an error, Sorry! We weren't able to process your request. Please try again later. has anyone else had this problem?
Hey all, I'm considering buying a refurbished phone from Newegg.ca It's this phone: https://www.newegg.ca/Product/Product.aspx?Item=9SIAEMM7919739&ignorebbr=1&_ga=2.33569378.277466493.1537887640-159440493.1537887640&_gac=1.212127392.1537887640.EAIaIQ...
Hi.I transfered from freedom mobile 2weeks ago.I can make call, but I can't income call. i checked APN, turn off phone and pull out sim, put in SIM card again and again.Also I put my SIM to my friends phone, but same issue happen. So I think that's s...
Having same problem ,got my i phone4phone verified at 4 different places ,it works fine with all other providers,also tried my brothers iphone 4,it too doesn,t work with public no service ,its been 1month,i will have to go with another provider.Im ve...
Just ported my PM number to Koodo this morning - tried to log back into the PM Self Serve to pay off the remaining balance, but can't log in to do so. Anyone with any advice on what I could do?
I need a new number ASP and it keep failing when I try to change it and it say number change fail plz help me the agent are not answer me and it hen 4 day with call for people I don't know
Hi everyone, I'm not sure if it's possible, but I'd like to ask how can I cancel my decision to switch to Koodo from the promotion at the beginning of September? I received an email from Koodo stating that the switch will be processed in 5-10 days, ...
Does anyone know if the unlocked wireless home phone or the Koodo carrier locked would work on PM for using it on the $20 unlimited province calling? I want it for the cottage. Thanks
I am looking for APN Settings for Xaomi PocoPhone. Need help.
Mon internet ne fonctionneent po
