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Forum Posts

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Ck_PM by Public Mobile
  • 390 Views
  • 8 replies
  • 5 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 29645 Views
  • 149 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 41416 Views
  • 185 replies
  • 29 Bravos

Resolved! SIM cards problem with Motorola V551

Hi I've been a customer for a while. Everything works with my galaxy S3. I bought a used unlocked Motorola V551. Checked the IMEI number with public mobile and they say my phone is compatible and not stolen. I put my sim card in it and I cant find th...

balanovich by Good Citizen / Bon Citoyen
  • 5877 Views
  • 29 replies
  • 0 Bravos

Well.. that wasn’t fun!

Hello Community Goers,   You may have noticed that our Community was hit by a storm of spam messages. It looks like we have it under control, but you may not have been able to post new comments on the Community for a few minutes. You could still make...

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Mansi_G by Retraité / Retired
  • 1659 Views
  • 1 replies
  • 1 Bravos

Appareil

Est-ce que je peux changer mon appareil motorolla pour un IPhone sur votre réseau

Resolved! how can i check my username (email)

I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. "  how can i check my user name ...

xiejingwei by Great Neighbour / Super Voisin
  • 4626 Views
  • 21 replies
  • 0 Bravos

how can i check my username (email)

I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. "  how can i check my user name ...

xiejingwei by Great Neighbour / Super Voisin
  • 1113 Views
  • 1 replies
  • 0 Bravos

Data

I have certain amount of free data how do I access it on my iPhone 4s It doesn't seem to work

Annette by Great Neighbour / Super Voisin
  • 1499 Views
  • 1 replies
  • 0 Bravos

What can cellular devices do besides conventional tk + text?

I recently heard how cell phones can be used for things like checking car while in another country, or security, or even a TV remote. But what if cells can do more, like control lighting, or using appliances to unlocking your own front door? Cell pho...

makkahn28 by Mayor / Maire
  • 941 Views
  • 1 replies
  • 0 Bravos

PM needs to get the ball rolling a bit faster.

I hope PM gets some of the reforms rolling out soon. PPL, Not me, are in search of answers, and reforms aren't rolling out as efficiently as it could, not including me, I have decent service, but others appear to have some mild to moderate difficulti...

makkahn28 by Mayor / Maire
  • 909 Views
  • 1 replies
  • 1 Bravos

Here are some ideas

How about having reliable internet connections? Every few pages I load, or ever few minutes on facebook I lose connection and have to reconnect.How about going back to unlimited internet as well? I pay 15$ for 1g that runs out within a week or 2 beca...

Grinchin by Great Neighbour / Super Voisin
  • 1141 Views
  • 1 replies
  • 0 Bravos

can I use my phone in the usa

lbefore pm when to telus u could buy add on and u will be able to use your phone in the usa. Do pm still have that option

tanagah by Great Neighbour / Super Voisin
  • 1456 Views
  • 2 replies
  • 1 Bravos

Data Plan to work in USA?

 Hey everyone, I was just wondering if we can use our PM's data in USA or will that be any extra charges attached to it? 

zeesaj1 by Good Citizen / Bon Citoyen
  • 2577 Views
  • 7 replies
  • 0 Bravos

The Benefits of NFC & Reusable Sims

This is one topic that I believe is very important.If PM had NFC Sims, and Sims that were reusable, wouldn't that be more easier, simpler, and environmentally friendly? Perhaps Phones should be Sim-Free, Not CDMA persay, but something that can be use...

makkahn28 by Mayor / Maire
  • 1869 Views
  • 6 replies
  • 0 Bravos

What sort of plans do you wish to see?

Plans today are fine, but clearly not enough.If PM had family plans, or Plans for for elementary and high school kids, where parents have tools to choose what #'s their kids can call, what #'s they can't, to texting, or giving parents option to disab...

makkahn28 by Mayor / Maire
  • 2529 Views
  • 8 replies
  • 0 Bravos

activate my SIM card

good eveningi would like to activate my sim card to keep my same number phone,so i need some help,because im in algeria for holidays

fifi3abdou by Good Citizen / Bon Citoyen
  • 2985 Views
  • 12 replies
  • 0 Bravos

Budd and Trai

Where the heck have @Budd and @Viet gone???  

David by Model Citizen / Citoyen Modèle
  • 1368 Views
  • 1 replies
  • 0 Bravos

Google and its indexing of this site

Hello,The Google search bot is programmed to search for, and record, fresh content. Every new question/concern posted here, and replies given, constitute fresh content. As a result, the bot visits daily.Out of curiosity, I gave a voice command to my ...

Martin by Legend
  • 3054 Views
  • 6 replies
  • 1 Bravos

Hey Community, check this out!

Hi everyone,   You may have noticed that we've been asking for your feedback on your Self Serve experience, specifically your experience with making online payments.   Below, we have some mock-ups of what the updated payment experience may look like....

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Val_T by Retraité / Retired
  • 4284 Views
  • 26 replies
  • 4 Bravos
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