Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have been with PM since November 2016. I just ported a new (local) number that belonged to an out of country friend while she was here visiting. I am able to receive and send text messages and make phone calls, but I am not able to receive phone ca...
Lost my phone yesterday .I've been with Public mobile since long time .Please make arrangements for me to receive a sim asap.My current address is xxxx xxxxxxxx xxx Toronto .Ontario xxxxxx. Thanking you M.Z.M. xxxxxxMobile number xxxxxxxxxx Edited by...
I'm not able to receive text messages. I can send MMS and SMS no problem and have verified recipients get them, but I cannot recieve. Incoming and outgoing calls works. Restarted phone several times and verified APN settings (not relevant for texts, ...
Ported in a new number. The old number is not working anymore and the new number cannot receive any calls or texts. Please fix ASAP.
I ported out my number to Freedom. But my plan was suspended because I was out of the country for a month. At freedom, they didn't say anything special but it has been 4 hours since ported my number and it still doens't work. I'm beginning to think ...
Why my data is not working? But sms and calls works?
Every SINGLE day I get MULTIPLE spam calls to my PM number. I've already blocked their numbers but they ALWAYS LEAVE A ****ING VOICEMAIL that I can't disable. Please help me disable voicemail entirely. Thank you
I payed my bill yesterday and i can make calls but not recieve them, it goes automatically to voicemall, i can't recieve texts messages either Can someone help me solve this please??
I just bought an iPhone 6 used. IMEI number checked out my PM.Seller says its unlocked but i'm gettin the "SIM not registered" msg.SIM is from PM, and came out of my LG G4 (which just died on me)how do i go about getting this phone to work? Seller cl...
I set up an account with Kodoo and ported my number from public mobile, and I can't get into my account any more with Public mobile. Does that mean my account for Public is officially deactivated? I'd love to call someone to ask but I guess I can't d...
Hi there,I was in the US the last 4 days and purchased a 500MB Roaming add on.I run out of data yesterday, so decided to purchase another add on.First of all, it just gave me the option to buy either a 15$ or 20$ and the 10$ option was not available,...
Hi Team, I am with public mobiel for over a year with the promotion of 120G for 90 days. I like the fact i can track my data usage on public mobile website. I signed up for my mom and got her 1.5G for 90 days. Today she told me that she could not acc...
hi there i lost my sim card m phone number is 437xxxxxxx how do i get same number and sim card
As usual, I plug in my payment info - when I hit submit, nothing happens. A message in red, at the top says my balance has been updated. Not sure what's happening. Have I been hacked somehow? Phone has no service. I've been on hold on 611 for last ha...
I have been unable to access my self serve account since activated 3 days ago, it was reset 2x's by a moderator and still will not except email or phone #I also have not received the puk code requested 2x's and still unable to use my phone...... Plea...
I was close to my limit last period so turned off Cellular Data and Wifi Assist completely (with about 40MB remaining). Then I went on a business trip and came back with a two days left before a new period began. I've continued to have Cellular Data ...
Signed up and didn't have the information for the person that referred me, can this be added after so they receive their reward?
Hello! I am trying to pay my plan but I can't make any payment, and shows plan expired.
Hello to all Community members/Moderators, Please help me go through this as currently I cannot make any phone calls. due to transaction issue. tried many cards still not being accept auto pay fails as well,any solutions? title said all Thanks,Jensen
I have an unlocked Oneplus 3T with Android 8.0.0 and OxygenOS 5.0.1. I've just activated my Public Mobile plan last week, and the plan includes 3G mobile data.Both willmyphonework.net and IMEI check showed that my device is compatible with Public Mob...
Just an FYI as I had a hard time finding the correct sequence to enter First, call yourself , leave a message and find out what your voicemail number isIn my case in the GTA East is ********** Then, enter the following sequence.The last digit of the ...
Hi there, I just activated my Public Mobile simcard, but I bought the wrong package! I wanted to click on texts and calls as well as data, but somehow just ended up buying the data 90 days. Can I refund it and purchase the package again? Thanks for ...
Hi, I previously had a referral bonus showing on my account which is no longer there. In December I lost my phone so I put my account on hold. After I recently turning the account hold off, I saw that the referral bonus was not showing up. Why is tha...
was just looking at my accounts and saw the plan details no longer says expired. does anyone know when this happened? was it one of the recend updates or has it been like this a while? its great to see some small changes happening.
My service is not working even service is paid on last night 21 / January / 2018 please let me know why my service not working my cell number is +++++++++
@CS_Agent- How long does it take to get a Sim Card? I ordered mine on January 2nd and still don't have it (20 days). I may be contating my credit card company to refuse charges if it goes much longer. Please advise.
The link I get in the email does not work and I have been waiting over 3 hours for a response from the mod_team......
I used my email address as username and I still cannot seem to get in.Any moderator, please PM me as I need this resolved right away.Thank you.
I hear you! I am also extremely frustrated as I have been trying to pay my account for the last 2 days and it's simply not going through. Is there a phone number to actually reach a person??Anyone on the board that can enlighten me? I have just le...
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