Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
2 months passed since I switched from Publicmobile to another carrier. A full one month's credit to be refunded as promised by Public mobile. This is very unfortunate. It damages Public mobile's credibility
just got my sim card and activated online for the 90 days plan, just can not log in my account, the Email Verification is also failed, when i use the new sim card to make a call , it said there is no talking plan after all the proccess there is a err...
Hey i think public needs to cell phones or make a deal with koodo or telus to have phones fore us to buy right out becasu u dont need to unlock a koodo or telus phone it would be awesome i miss the phones u use to haveWho agrees with me on this idea
2'nd 90 day renewal went through correctly; rewards deducted and card charged the balance; new expiry date correct. Was exceptionally pleased as I was out of the country returning the day after renewal to active service. Yippee!
PM may not offer roaming but it does go "a-roving". Any guesses about the location?
Hi, I just looked at my bank account and noticed that public took a payment from me but I already paid for 90 day plan since March 11th, they took money from me on May 11th, that is before the 90 days, that is total BS, they need to fix this immediat...
Hi all - Having voicemail problems for my phone. When I'm on a call with somebody and another person calls in (i.e. activates the call waiting feature) and I let it go to voicemail, my wife gets a phone call from my number that consists of a bunch of...
I recently switched to Public from Virgin Mobile, and on Virgin Mobile iMessage would work without a problem. Now, iMessage won't work on Public! Can someone please assist me with steps to correct this problem? Thanks in advance!
Did you just hear? Mr. Rogers has sent Moby to bed w/o supper, 4ever, and ever, and ever. Rogers is certainly not playing fair. If Telus had purchased Moby, what would Telus had done? It would have been interesting at the prospects. This is certainly...
Hi there, I am trying to activate / register my new PM sim and I am stuck at step number 2, where I must choose whether to port or to get a new number. I want a new number but this does not seem to be possible. There is no area code number to choose ...
For some strange reason my online account is locked out as of today?No idea what happened (I had more than enough balance to cover monthly fee + pending rewards) and account was active last month so I know it has not even been 30 days of inactivity. ...
Hey All.I’m about to switch to PM from Rogers. At the same time I’m going to pick up a new phone and want to make sure it will work properly at take full advantage of PC/Telus LTE Data network (along with voice and text).The one I’m looking at is the...
Here's an interesting article I just found. It discusses the sorry state of the cellular industry in Canada: http://www.cbc.ca/news/business/cellphones-crtc-cheap-plans-1.3562679
Good Morning All! Unfortunately I completely forgot about my monthly plan cycle, so of course it just got suspended. Is it possible to switch to a 10 day plan temporarily just so I can re-activate my account? Just at least gives me some time to accu...
Hello everyone! Samsung is giving unlock codes for free for the S7's: Start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170Inform the rep that you would like to unlock ...
Good morning, A few weeks ago, I participated in a focus meeting with the moderators; I was asked to author a post about that process\expereince - my apologies to them for the delay, there were some issues with my community account. Having a "face-t...
I'm looking into getting an Acer liquid z530 from staples but can't find any info about if it can be used? It has 4g, the liquid z320 doesn't have 4gto though so guessing it won't work?
My # was unlisted and private with my last carrier. Can I request that it be unlisted with Public Mobile?
Not sure if this affecs Public Mobile users in Ottawa, I got this from my office cellphone: "Planned cellular outage. TELUS is planning an upgrade on their mobility network to ensure continued service quality for greater capacity and reliability. Th...
Did you hear that Bell is Buying MTS? This is seriously bad. What will happen if others started to buy out other provincial carriers in prairies or videotron? We maybe stuck with only 3 Carriers, and fees may never be put into check. I hope eventual...
11:15amI have been with PM for a few years now and I am trying to set up a new account for my wife and it's not working. After I enter the info needed to port her old number I keep getting "Sorry, we are unable to process this request. Please visit o...
hi , could you please help me get this sorted out as well ? trying to activate a sim card and i am getting the same error while mentioning my old number . you can reach me @savioceg
Got my son a PM sim, but at the age of 11, apparently he doesnt want to carry a phone around... Fair enough... Anyone know if any of these watches will work from Amazon.com, or .ca?http://www.amazon.com/gp/search/ref=sr_nr_p_36_1?rnid=386442011&keywo...
Just figured this out, so i thought i would share if you are having trouble. These are the APN settings I have seen most often for setting up data on PM: Name: Public MobileAPN: sp.mb.com Proxy: Leave blank Port: Leave blank Username: Leave blank Pas...
I have received a sim card. But when I go to activate the sim card and it is time to make payment the VISA debit card is unable to be processed. But the bank tells me there has been no attempted transactions. Now what? Judi654
I have just signed up for Public Mobile and I can say I am the happiest new customer ever.It took me literally 5 minutes to activate the SIM and transfer my phone number. The service worked right away. Now I can start saving.
I will be leaving Canada for around 3 to 4 months, and I will not be choosing any phone plans. What can I do in order to keep my phone number?
Have a Valid Sim and old phone Doogee 2014 turbo works with Sim card inserted my new phone Doogee 5X pro Sees sim & phone number in network operator sees public mobile 4G (old phone sees public mobile 3G ) When trying to register phone on the network...
I just got the following text... Public Mobile here. Visit our Community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687 Is there an issue with Public Mobile or was this more...
Hello, In my plan i have Unlimited international text.Why the messages don't receice outside of Canada? The note means that i pay for international but doesn't work?"Includes text and picture messaging. Premium and subscription-based messages, and me...
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