11-27-2019 08:23 PM - edited 01-05-2022 09:50 AM
I am currently in the $15/month phone plan with a lot of rewards each month. However, I would like to switch to the $25/month phone plan. Would my rewards be carried over to my new phone plan?
Example,
If I currently have $8/month in rewards for my $15/month phone plan, then I pay $7/month.
However, if I switch to the $25/month phone plan, would I keep my $8/month rewards and only pay $17/month?
;;tdlr: Are rewards transferable when I switch plans?
Thanks ahead of time!
11-27-2019 09:08 PM
From personal experience, I will say that changing your plan can cause you to lose rewards for that month, but that's if you perform an immediate plan change. Fortunately, moderators should usally be able/willing to adjust this.
The other reason for usually avoiding an immediate plan change would be losing the payment made towards the first plan. It's almost always best to pre-schedule the plan change to occur during the next renewal time.
11-27-2019 08:25 PM - edited 11-27-2019 08:26 PM
Yes all your rewards are attached to your account and not your plan, your phone or your sim. All these can be changed without losing your rewards.