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do I loose my rewards or add-ons if I change my plan ?

Gregory281
Good Citizen / Bon Citoyen

I'm currently on the $40 15GB 4G unlimited Canada plan. It seems a good choice to change to the "same" plan for $30. My question is: Do I loose my rewards points or my US minutes add-on ?

5 REPLIES 5
Moved:

no need to repeat others more than a day later with the exact same information


@Kriti01 wrote:

Their disclaimer does mention that any add on would be nullified


Changing plans does not cause the removal of add-ons, except for the 150-day add-on that was given to customers for free a few months ago.  Ignore the diclamer. It does not apply when it comes to the question that was asked.

Kriti01
Great Neighbour / Super Voisin

Their disclaimer does mention that any add on would be nullified

eddieO
Town Hero / Héro de la Ville

@Gregory281, You should be safe to switch plans and not lose the add-ons you have already purchased and you will definitely not lose any rewards (referral points, anniversary etc)

Meow
Mayor / Maire

NO, you do not lose your points nor any add-ons you have nor any holiday bonuses you have on your account.

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