Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just changed my provider from fido to public mobile yesterday. I unlocked my sim card and it is able to make phone calls and sending texts but unable to receive incoming calls and texts. Maybe i provided wrong info for portimg when i signed up. @C...
Wondering how many posts, bravo’s and solutions are required before $1 reward is issued? I have been posting etc enough to qualify for someone to tell me to “get a life” and so far no rewards.
If I buy a monthly plan for $50 (see attached screen capture) that has "UNLIMITED Talk Canada & US" does that allow me to use my phone while in the US or do I have to buy another add on?
Hi,I am a user for a while now and had a lot of trouble paying for the service after 1st month of use. I was not able to find Public Mobile in the payee list of my bank when paying online. My uncle had to run around tirelessly so as to pay it at the...
hello i ordered sim online on 03/13/2019 and i did not received sim card, can someone help me thank you
Hey I referred a friend (#) and I'm sure it said she'd receive her first month back and we'd both receive $25 credit but neither of us have received anything? Please can someone help? My number is Edited by computergeek541: phone numbers removed
Just signed up both me and my wife. My number ported fine and works. Her's has not been able to connect, tried 3 new PM SIM cards, same problem, tried a new p phone number, same problem. It's not the phone, my SIM works in her phone. Her SIM won't wo...
Help me change my plan..i added wrong plan
I'm bringing a new customer to PM who lives outside of town where addressing is different. No Streets or Ave or house numbers only Townships and Ranges location. How do I help them enter an address in the Account Setup box.Thx for any help
On my plan it says that I have unlimited international text, but I am wondering whether this means that I can text from Canada to anywhere in the world or does it mean I can travel anywhere and text people back in Canada. I am heading to the states a...
Hello!i ned to know if the 2$ reward for auto pay also applies to the plans where you get the 500mb bonus for autopay...basically if you have autopay you get both bonusses ($2 off and 500 mb extra)?thanks
Just wanted to echo the other reviews regarding service at Wal-Mart. I spent a ridiculous amount of time waiting in line to buy my $10 SIM card. Apparently of all the employees they have working in the electronics department only one is permitted to ...
So far I referred 31 friends of mine, since Feb. 2019. I got confirmation via text each time and I have "Refer-a-Friend Reward ($31)" in my online. But I only got payment for 14 referrals, so far. What should I do?? Please help. Thanks.
Is Public Mobile owned by Koodo (or vice versa)?
Just curious what determines how much credit users are rewarded for their participation in the Public Mobile Community?
My account is on auto pay an today is expiry date and says account expired but hasn’t paid ? Does it pay after midnight tonight or will I be canceled ? I verified all info an auto pay is on !
Activated my new PublicMobile SIM card today, and requested to have my current cell phone number ported to PublicMobile (PM) as well. Just got a text from PM that told me I still had to activate the account and that I needed to click "Contact us" on ...
Just before my working day was over I started receiving emails from paypal indicating there were changes completed to my account and new charges/payments to my account. I tried to recover paypal account to found out my phone suddently stopped working...
Hi I need to change my email on my account that I am still locked out of and also my phone will not allow outgoing calls
My parents sometimes forget to turn off data, if they go overboard, will they get charged extra or what will happen? We are on the $25 plan unlimited with 1gb data.
How to get the referal person in after activation of sim card.thanks for any feedback
Hey guys,I just forgot my passwd, and I was trying to reset my password using:"https://selfserve.publicmobile.ca/forgot-password/"But after I filled in my email and clicked on continue, it shows nosense line and I never got email from publicmobile. A...
I live in Canada and reside here. If I get a call from the USA, India etc... will I get billed extra or is it covered under my plan? The plan would be the $25 plan unlimited canada-wide calling.
I have just ported my number and signed up for this plan today. Does it mean that I will have 6GB to use every 30 days (every month within this 90 days period), or is it 6GB data divided over 3 months? If I opted for monthly (30 days) payments the sa...
I have two phone numbers under one acccount in a family plan. I want to port them to Public Mobile.1. Can i port them to two seperate accounts, one in my name and one in my wifes name. 2. Will this allow me access to any referal bonus if i use the f...
Hi,I have ported my number from rogers and then called them to unlock, which they did, as I provided IMEI#,inserted SIM card, chose a plan, added funds, and nothing...no service,although in "history' shows calls I tried to make however all that happe...
Hello. I am requesting for a new phone number as my phone number that was requested is not available. I was hoping that my phone number could be close to the one requesting so it is easy for my kids to memorize it.
My data has recently stopped working for no discernable reason. My girlfriend has the exact same plan with public mobile that I do, and when she puts her SIM in my phone, her data works. When I log into my account on Selfserve it still shows that I h...
I topped up last monday, and the transaction shows PM have received the money, but it still suspended my account, can anyone help?
I lost my SIM card before i set up my self serve account . Now I am trying to activate a new SIM card under my old number .
