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Self serve

Trev2019
Great Neighbour / Super Voisin

Hi

Self serve isnt working for me so i cant pay for my phone

5 REPLIES 5

apurvanataraj
Good Citizen / Bon Citoyen

Opening it in Incognito, Firefox, Brave, or any other browser, it doesn't matter. It is way slower than usual now because of the Holiday promo from PM of 1GB data and 400 minutes international calling to select countries. This is also trending on Red Flag deals so expect longer than usual wait times.

Smiley Happy

station1104
Great Citizen / Super Citoyen

yes 661 or go some place that can do an rtr an rtr will add it direct to your number

station1104
Great Citizen / Super Citoyen

My data is fine after adding it, the site i think is down cause it is getting pounded because of the bonus

 

ivandub
Good Citizen / Bon Citoyen

I think people are trying to log in because their data stopped working. That's what happened to me after I added the 1 GB Christmas bonus last night. 

dabr
Mayor / Maire

@Trev2019 wrote:

Hi

Self serve isnt working for me so i cant pay for my phone


Yes the site is overwhemed today with everyone trying to log in.  Keep trying at different times of the day and maybe you'll catch a break.

 

For now try calling 611 from your phone for paying your bill.

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