Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have trying to get help for my data plan which has mysteriously stopped working. I have sent several messages to the Moderator team but no one has responded to help. I am stuck with no data and there is no way to get help from Public Mobile as ther...
Hi there,I submitted order 146276 on September 5th and have not yet received my SIM card in the mail. Please let me know if you can help.
Hi all,Im looking to activate a new account for my son with just data. Is it possible to set up a reccurring data plan or a pay as you go data "add on". Or do I have to sign up for a voice and text plan as well? Thanks in Advance
New Phone: Zenfone zoom.-Public Mobile shows up on phone, shows my number.-*611 reveals all the correct info (paid up until Nov)-wifi works Data will not activate. Help!
I opened a PM account in October, 2017. I forgot the password, and the system only gives this error:"ForgotPassword/LoginUnsuccessfulUser_LoginDisabled" I tried incognito mode, different browser, clearing cache and so on, but nothing works. Second pr...
If i put the $10 plan on my credit card will i get the $2 off ever month will it make it $8 ????
I ported my chatr number and now I can't receive incoming calls please help.
Hello Community.Yesterday I did a system update on my phone, and the update eliminated the stock email app built into Android. (Not sure what they were thinking.) Does anyone have a suggestion for a good email app to access my POP3 email account?
How long does it take to port a number from PC mobile, it has been 48 hours since I requested port and no action has been initiated.
Still can't this dumass public mobile to work on my phone.. I bet I can't even get a refund do to no call centre's.. I tryed everything..
I called rogers n got a unlock code when I summit the code it doesn't take I repeat n still nothing.. Any suggestions
Good morning I am presently locked out of my acvount, and phone isn't working. It's my fault with a card switch, but I want to go in and correct and can't. Sent a pm to moderator team, and clicked the link for email (forgot password) but nothing ...
Just wondering if PM supports the Apple Watch Series 4 GPS+Cellular phone? Thanks.
Hello everyone. There seems to be a lot of discussion regarding the Koodo offer being received. I thought I would share the response to my question regarding the offer and how it works.I will point out that initially I called Koodo support and they t...
Looking at PM's counterparts...Lucky and Chatr both have Chinese pages. (Not sure about other languages, but Chinese do form a significant linguistic minority already.Chatr and Fido had ran commercials with multiple languages. Example.In my opinion, ...
I just signed on public mobile and i do not get any data on my iphone 6s
Hi everyone!I've had an agonizing experience prying my number out of Fido's hands and I want to spare you all some pain. If you have trouble porting a number out of Fido, do not call customer service! They can't help you and will most likely waste a ...
Hi All,I have been in the states since yesterday. I added the 15 dollar US talk text and data bundle. Talk and text work great, but have zero data access. When I look at my add on page it shows this bundle twice, that's the only odd thing I've ...
Hi, I have a Public Mobile Sim since the summers but I stopped using it since July 16th 2018. I want to reactivate it now. I used to have a plan $35 talk + text + 1gb data but now I want to reactivate with a changed plan which is $20 talk only. I cli...
The basic $10/mo plan is OK but just a bit too limited. The $20 plan with talk has no text. Any chance of a $20 plan that is basically a doubled $10 plan? Can you port in phone numbers that already exist as well?
I have recently ported my number over to Koodo and now my Public Mobile Self Serve account is now gone. I had over $130 in bill credits that I pre-paid by buying vouchers at shoppers drug mart. Now it's compeltely gone and I can't log in. I'm extreme...
I payed my bill but its saying i have no active plan the money is gone and i dont knw what to do I use my phone for my clients to contact me and they cant due to my phone not being active help please i tried contacting them so many times
Hi I received a text msg saying if i switch to koodo can get $35 for 5GB plus $180 bill credit. When i tried to order online, it doesnt work, it said the validation code (my phone number) already redeemed. Even the store has same issue. I called koo...
My wife's account accidentally got ported by a Freedom rep, which the rep cancelled, but still resulted in my wife losing her phone nr and account. Need that reversed asap @Moderator_Team Thanks in advance. I can PM my details to locate the account
Help please my phone say so locked enter code.
Hello everyone, After last Friday's tornadoes near Ottawa, my phone gets its SIM blocked every so often. If I reboot the phone, it starts working again. So I guess it really isn't blocked?? My account is up-to-date, not behind. Any ideas? Anyone...
Out of the blue my phone will just say searching which means no calls and no texts no data. What ive already tired. Reset Network SetttingsUpdate PhoneBought a new sim card phone works fine on wifi and everything this else is sound strictly the carr...
I suspended my account a couple weeks ago due to a stolen phone and just got a new phone and Sim and switched my number over and just paid my balance with a voucher and now it's saying that I still owe when I don't it was only suspended for 2 weeks?
Hi I just topped up my account and charged the full payment of 120$ with another 120$ to come out oct 18. Can someone please adjust the top up amount?
I’m locked out of my account!!!!! have been messaging moderators.. no one will get back to me there is no number to call. I’m ready to just switch providers I can’t get any help. I love public mobile, but I’m really getting frustrated. Or do I have t...
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