Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi , I've been a member for more than a year now; however did not receive my loyalty discount yet ... how come ? I'm on autopay and have never disconnected from service.
I just signed up with Public mobile. I used my friend's referal code. However, it doesn't seem to X...... apply the rewards to me ($10) credit. Please look into it for me. Cheers,GB Moved by mimmo
Hi, I'm hoping to port my current Rogers home phone to a new Public Mobile account. When I do the port, does it just forward the calls to my Public Mobile number? Or does my Pulblic Mobile account then change to my old landline number? Thanks!
Hi,I bought and activated a SIM August 2019, but for ended up staying with my previous carrier for a little longer, so I allowed my account to deactivate. Now I'm ready to siwtch to Public but when I try to start my new account my SIM is invalid, ev...
So, after I switched over from my old $33 plan to the $25 I can't send out international texts anymore. Same sending phone & number, same recipient phone & number, messages come in just fine and my phone thinks it's getting the messages out but the r...
Hello all. I am back now, but just wondering if public mobile has a plan that I could've purchased to be able to make and accept calls while out of the country. I already have the Canada/USA Roaming.
I have transferred my No. from the previous carrier, should I contact the previous carrier requesting the cancellation of the service， or I will be charged.( no term service).
Hi community, hoping to reach a @Moderator here. Yesterday I crossed into the us to pick something up, and forgot to turn my cellular data off for about 5 mins, at 1:00 or so.. I'm hoping to ask for clemency for this particular slip-up to hopefully ...
Please advise. I will check this post again later. Peter
Hi, I referred two friend at different time, am I qualified to get another cridet of referral.
I just changed my plan from the $40 to the $35 as I am not using much data. And now I am unale to make calls. It says I do not have talk on my plan. However the change hasn't taken affect yet till my next billing cycle and regardless the plan has tal...
Hi, if I have the 400min international bonus addon can I make calls from inside China? thanks
For how long does the promotional offer usually go? Is anyone who knows the due date for limited time offer $10 off for 8 months? I am thinking another activation for my daughter.
I activate PM at 5 PM Jan 22 but still not complete. How long working it?
I no longer remember both password and security questions. What steps do I need to take to reset everything in order to have access to my account?
Hi, I just joined PM and referred a friend, I am wondering how long it takes for all the rewards to show up on my account (refer a friend and $10 off for first 8 months) on my account it is only showing the autopay discount.Thanks
Hi,I have just activated PM and I'd like to change my billing cycle from 1st of month instead of 21st because of my data cycle. Can I change it, at least for data cycle?Thanks
Is top up data automatically renewed and charged on auto payment. If so how do you cancel it.
Hello all I want to switch my service from Public Mobile to Fido.I have active $15 plan with me .Fido is trying to port my number but getting an error from PM side. please help
I need to transfer my number from Koodo. Where to I go and what do I do
Every time I visit the Public Mobile home page I get this warning from my Bitdefender antivirus. Is anyone else running into this? I'm using Chrome on Windows 10.
I was told that for low income people if you check the region you live in apparently public Mobile will help people that live in Barrie with their phone bills or data plans I'm not really sure exactly how it goes if anyone knows anything about it cou...
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How will I connect my public mobile account to my community account?
I really changed from speak out to public mobile. I transferred my number but I can't get phone calls. I can get massages and make phone call. What should I do?
this is so annoying!! iv been an hour trying to get my number ported!!!! i NEED THIS number!!! not a new one!
HiI just switched to the 15$ Public Mobile Plan TodayIt says I get $5 off for the first eight month andI get a bonus of 250MB if i sign up for autoPayThere is a link for the adshttps://publicmobile.ca/en/on/plans/15for250MB-3Gspeed I signed up for au...
my old phone died i got a new one a when i put my sim card in this comes up sim network unlock pin.. is this away to unlock the phone
Hi guys I've lost all my info and I can't get to my account to update my payment options my line was cut yesterday I need a moderator to help me retrieve Info thx
Hello!I was a Public Mobile customer for many years, but my service lapsed in the fall. I am wondering if there is any way I can re-activate my account and my contract? Cheers,Rosie
