Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Try to update credit card with new expire date, but failedUnable to Process TransactionSorry, your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit card has not been charged. Please contact ...
I am heading to the US for a few days and want to be able to text. I don't need to make phone calls or receive them if I can text, and I don't need data. My plan says unlimited international texting, so I am looking for confirmation that I am goo...
Going into a friends camp(east of Trout Creek) this weekend for the first time since ponying up on PM.Coverage map says I'm good but on the fringe- report back next Monday
I checked my rewards info. I am using the Koho prepaid credit card to pay my monthly bill. The rewards info shows I owe $36. I am on the $40 plan. I calculated the bill to be $40.68 ($36 x 0.13 HST or $36 + $4.68).Does this sound correct? I need to e...
did not accept my payment voucher, my sim card is activated, my register and i am on the plan but when i go to put my voucher is says 404 not found
What is the tariff for calls to Dubai UAE
I verified my email address but I forgot my password so when I typed in my email address it says can't verify email address, what will I do?
I was trying to sign up to a new bank and Uber eats, and the text message they send you with a code to help sign you up is not coming through on my phone? I am also not receiving text messages from abroad. My plan is 50 dollars which includes unlimit...
Calling USA with basic plan - what is per minute cost? Or is it blocked?
Hello, Could you please tell me who should I contact in regard of overcharge of add-on in the account? Thank you
When I was with Telus my watch had its own phone number with data so i could still use it if i didnt have my phone on me. Can I still do this with Public Mobile?
My phone not reciveing or calling out
im a new user on public mobile the plan im using is a $35 plan, and the plan was on special for $25 for the first 6 months this is my second months,i have start using this plan on 20/Nov/2019, and right now for some reason is charge me full price i w...
hmmm. Lucky Mobile seems to have this figured out... Anyone know where this is for PM?
An iphone 7 on our account has had intermittent trouble the last couple of months sending SMS. Sometimes she gets "can't send". Retry is sometimes successful. I know there could be several causes - just wondering if some recent PM change might ha...
Hey. I'm going to the US for a few days. Should I wait to purchase a plan until right before? Do I need data as well as talk and text?
Can a mod get back to me on this. Stil can't believe I have to use a public forum for assistance with private matters.
Can someone please throw some light on buying extra data which does not expire until used up ?
Just purchased a new, unlocked, Maxwest Gravity 55 Go, off of Amazon. Same with the PM SIM card. Put in the SIM Card and activated the account with PM. Phone indicates 'No SIM Card - Emergency Calls Only'. The phone does receive incoming phone ca...
How do I know what I am using my data for ? All I see is "web 2.4 MB, 7.25 MB, etc." when, sometimes, I haven't even used my phone !!!
I am behind the times and I have a ZTE Z222 flip phone. I am going to the states and was going to purchase a roaming add on. Is there anything I have to set or will my phone automatically go to roaming?? I looked all through the manual and can't f...
Hi there! My account has been lasted for over 2 years but I still get $1 royalty rewards in the recent payment, which was supposed to be $2, I believe. I tried to submit a ticket thru the robot but was unable to. It says 404 or asks me to login first...
Hi, I recently switched from iPhone 7plus to OnePlus 7 pro. My mobile data is not working since then. Can someone tell me what could be an issue?
i CANNOT CHANGE OR ADD A NEW CREDIT CARD NUMBER TO ENROLL AGAIN IN AUTO- PAY . PLEASE CAN SOMEONE CHECK THE WEB PAGE OR PROGRAM AND FIX THE PROBLE.THANK YOU
My cell number was use to make three calls to a number in Nova Scotia!I don't know anyone in Halifax.
I ordered a SIM card on December 27th, and I got an email that day saying "We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status."Since then I've gone back to that page multiple times and ha...
Hey, so yesterday I updated my Huawei P30 to the new version of EMUI (based on Android 10). Since then, I can't send SMS texts but I can receive SMS, Calling and Data also works. I tried all steps enumerated in this thread and nothing works: https://...
Good Morning, How do I find the refferal code to give to someone? Thank you,
Hi, I cannot received or make a phone call starting mid January 2020.
plan just recently auto loaded/pay, I think 2 days ago. If I downgrade my plan, when should I do it? If I do it today will it credit what was higher?
