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kazoo · 09-22-2020

I have a $25/month autopay plan that should get 500MB + autopay bonus 500MG data. A few months ago, I purchased 2GB data as add-on. Renew cycle on the 14th of the month. The usage history shows I've consumed about 185MB since Sep 14. The overview fai...

kazoo · 12-19-2019

CBC article (https://www.cbc.ca/news/technology/crtc-call-blocking-1.5401057) "As an alternative, they can offer subscribers "filtering services" that provide more advanced call-management features, which is what Telus is doing for its wireless custo...

kazoo · 05-29-2019

The PM website has never been what I'd call fast, but today it's brutal. About 3 minutes to log me on. Then I try to review my payment transactions for the past few months - been on PM since Dec last year - to find I have no transactions. Not what m...

kazoo · 04-02-2021

For the record, this is not the usual auto-pay sequence of message re: upcoming payment, then a thank you message when the payment is made. Something internal to PM's ability to process cc transactions appears broken. The fact the PM client site has ...

kazoo · 04-02-2021

Same issue here. PM is so slow. Valid card but account inactivated. In process of changing to another valid card, PM site timed out/failed. I suppose this may be Telus' passive aggressive way to get us all to buy a Koodo or Telus plan that costs more...

kazoo · 09-22-2020

The data usage is my daughter needing a hotspot when our Shaw Hitron modem decides it no longer wants to provide a reliable internet connection. This is why I purchased 2GB add-on data. The problem resolution re: Shaw's products and support is long ...

kazoo · 09-22-2020

Problem solved, or at least understood. It is, in my opinion, a somewhat non-intuitive UI design issue. I request a usage report for the days Sep 14 to today, Sep 22. It lists a page and shows there is at least another page. I sort by column "Data Us...

kazoo · 09-22-2020

Changed the original post's title now that data consumption can explain the state of the overview page.

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Trouble reconciling usage report with account overview wrt data usage

Phone companies must block scam calls starting today

PM website unresponsive, no transaction history

Re: My Plan went Inactive this Morning with Automatic Payment - April Fool?!

Re: My Plan went Inactive this Morning with Automatic Payment - April Fool?!

Re: Purchased add-on data, now plan fails to show plan data

Re: Purchased add-on data, now plan fails to show plan data

Re: Purchased add-on data, now plan fails to show plan data