HELP:Renewal date is today. Lost all service!

[Vasil007]

Renewal date is today. Lost all service! I even needed to register myself as a new user! help!

[Dunkman]

@Vasil007 

Your user name is your email address that you used to sign up for PM.  If you forgot your password, you can try to reset your password. 

https://selfserve.publicmobile.ca/forgot-password/

If that does not work, you will need to contact moderator, but expect 1-2 day wait.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

As you wait for moderator, if you explain your situation further, we may be able to provide more advice.  More details, the better.  

[Vasil007]

I am not sure, I forgto user name, but the acccount does not exist anymore!!!

[computergeek541]

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@Vasil007 wrote:

Renewal date is today. Lost all service! I even needed to register myself as a new user! help!

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I assume today would have been the first day of your new billing cycle?  Did payment go through?