Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I recently tried to activate my public mobile account. But it was failed bc I did not reply the message from previous courier since it was sent at midnight. And I set up my public mobile auto pay and my credit card was charged. Now I want to my money...
What would be the best phone plan for unlimited talk and text with a high amount of data?
I got my wife to switch to Public Mobile and we put the SIM card in yesterday; after a couple hours it was working yesterday - SMS text messages, and making and receiving phone calls. Today it was still working at 1:30 pm but now about 20 hours after...
Seeing many posts about 821 error lately. What exactly is this error and what caused the problem? Just the server is busy and errored out? Also, some of those with activation error , they tried again and hence got charged multiple times. With one ...
I need help: when I need to send picture in text message:when I do there is a message saying: Message not sent: service not activated on network.can somebody help me or show me how to issue a ticket to moderator please?
i have a question regarding my plan, i am over to my plan of outgoing calls of 100 minutes, however, the plan is unlimited incoming calls. now i used up my outgoing calls and i cannot received incoming calls. where is the plan that i am entitled for...
Need a moderator to help as I provided wrong account number for porting and so now I am stuck in a limbo. My bell services are not active anymore and can't use service through public mobile either. Also unable to create support ticket as well.
I didn't know I was supposed to leave in my old Sim card and I missed the 90 minute window to answer the sms text. I will need my transfer reset.
Why can't I receive texts. This is very frustrating.
When someone leaves me a phone voice message on my iphone 11, my phone does not say missed call so I do not know anyone has called me?
Over the span of 5 minutes my 1GB of data got used up while my phone was sitting in my pocket in the middle of my massage. I don't think I actually was using data. Would love to get it back.
So I just added on $20 for US talk, text and data, and now it is not showing up on my phone, and I am stuck at the Bellingham airport with no working phone! What is happening?
I am on the $25 plan which has unlimited Canada wide calling. I’m trying to make a call but getting message that I cannot make a call because I have used all of my outgoing minutes. This is strange
And why can't I just change it like any other online service
Some of my older contacts transferred from my old phone are able to send and receive messages and calls from/to my new phone, however, no new contacts are able to, and many old contacts are still unable to send/receive messages and calls from/to me. ...
Hi,I signed up for an 'add-on' and by accident I clicked the submit button twice. I was charged two times. I only want the 'add-on' for one time.How do I get a refund for the overpayment of the 2nd 'add-on' charge?Thanks, Rhoda
Hi, After using PM no problem for a few weeks (after porting number over from old provider) my son's phone got a text saying his number was being changed. I called the old service provider and found out that apparently my son never responded to a tra...
Hi there. I am unable to transfer my existing Bell Canada mobile number to Public Mobile. It is a valid Canadian number, SIM is in the phone etc. but when I enter it to transfer, I get an error "Please enter a valid Canadian phone number". Please hel...
I opened a ticket which was not resolved and I am being asked to authenticate again. How can I tell if the ticket is closed? It was regarding failure to contact1-855-831-8151 Ontario electric support
I recently had to do this & found the process a bit of a nuisance & way too expensive. Spending $15 for a whole bunch of minutes when I just wanted to make a 5/10 minute call really didn't fit my needs.I'm sure there are lots of users that need to ma...
HiI just paid $15 to activate my Sim Card for the next month.But it is not working now!Please help me have it fixed as soon as possible. Best,
I am considering getting the OnePlus 9R from India through family once the borders open.The bands for the 9R in the specs on the India Website are:Does anyone know if this phone will be compatible with Public Mobile ?Want to be certain before making ...
My family switched all four phones from Bell to Public Mobile.Three of four received texts to activate the port.I didn't.I called Bell this morning and they told me I had to call Public Mobile to have the port request resent, but there is no way to p...
No data. I have spent hours with all the suggestions.upper right does not indicate 3G or anything. No phone. No texting. Answering machine “failed”I have tried the dozen recommendations……I am paying for no service, sadly.
