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I've been trying to get in contact with an agent for a while now to figure out whats going on.  It's been 4 days now that my phone is not connected to a network, and therefore cannot send or receive texts and calls, and I don't have access to my data...

I have been a customer here for a couple of years, and I usually never have to log into my account to make a payment.  Although, this month, the automatic transaction didn't go through, and I forgot ALL of my account information and even had to make ...