Community

Spudster · 10-31-2021

Over the past several hours, when I go to use my mobile, there's a strange voice on the other end BEFORE I do anything. I ask who it is, and they don't reply. There is no apparent call in progress and call history doesn't display anything? It's almos...

Spudster · 04-02-2021

There are a number of customers with payment issues this morning relating to failed auto-pay renewals. It would be nice if Public Mobile or the @CS_Agent might post an update to this thread to inform the many users experiencing this. No need for anyo...

Spudster · 03-27-2021

Is anyone noticing the Community page is delivering errors? Tried different browsers, clearing cache & cookies, no effect. It's this:

Spudster · 03-22-2021

LOL @darlicious "When you shop at Superstore do they tell you not to shop at no frills" The answer is "no", because you're already spending more for the same product at Superstore. It's commendable that you feel the way you do, and I'm glad it makes ...

Spudster · 12-11-2020

If i ever get one, where will the refer a friend amount display on my self serve account? My current rewards section only shows one line for auto-pay and another line for community. Just curious where exactly i should be looking. Tks

Spudster · 04-30-2022

Hello @Pcallingham  There, you just did. What's up? 

Spudster · 04-30-2022

First, try old SIM in another device. Then, if needs replacing, use the email verification method to do the change SIM in self-serve

Spudster · 04-30-2022

@Buckslikeyonnis Looks like you posted a question within another thread. Apply the voucher number using self serve or by dialling * 611. Some vouchers take some time to become usable - make sure you using the correct set of digits on the voucher. If ...

Spudster · 04-30-2022

@jungwoo Try rebooting your device. Also, clear your computer cache and cookies and log into self-serve again - if you did an immediate plan change to a different plan, it should take immediately once payment is taken and the process is completed.

Spudster · 04-30-2022

@jungwoo wrote:thank you for replying! You'll probably see the $50 balance showing in your Available Funds line in self-serve.-> where can i find this self-service? Here @jungwoo

Community

User Statistics

User Activity

Strange voices

Payment/service issues related to auto-pay renewals

Community page errors when posting/replying?

Re: Public mobile shutting down?

Refer a friend

Re: Talk to a real person

Re: Transferring number to new sim card

Re: Account Disabled and No Service

Re: top-up plan

Re: top-up plan