Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Anyone joined the new reward yet? i want to know how the reward catalogue look like, is everything the same price as the current one except we uses points?
Today I got a notification saying that I had 10 minutes left on my phone. Then the phone just stopped working. I got the text yesterday verified that my account was paid. I am using my wife's phone. Can I get a Moderator's help?
Hello, my voicemail does not work properly from my iphone. If I dial my phone number directly I can access my voicemail. But if I use the "Call voicemail" option in the iphone phone app it displays the message: "Error performing request Unknown Err...
Why does, in My Account, it show a link to start activation to use a referral code? I thought with the new activation web pages the link would no longer work and I thought it was removed from that box in My Account that shows the referral code.
Payment due tomorrow, when I put in my amount it tells me I have sufficient balance. I need to top it up but it won't let me!! it says I have a balance of $1.00....help!!!!
I want to change my number from Rogers. I input the phone number to check eligibility and kept on getting this message. Oh no!It looks like something went wrong, but don’t panic.Log out and then log back in again to continue. Or return to the Login P...
Hi I was talking with a friend with iPhone 13 pro max than it went silent so I got my wife which seating next to to call me but my iPhone doesn’t ring and she a message ( warning this number is no longer in service and I it showes I still have over ...
I purchased 1GB data last year that I have used some of with no time limit to use.then you gave us 2 GB of data I think in Dec with no time limit to use.now your offering extra 2GB per month for 8 months. So end of every month what ever is left is lo...
Not able to transfer number from another server, although other account is still active. Public mobile account is already activated, but not allowing me to change within my account as suggested...any suggestions?
My phone service is no longer working, I never received an email warning about it.Now trying to login and my email no longer valid so can't reset password.Also can't speak to anyone so I guess I'm screwed
My account is suspended for no reason today. Yesterday I just bought this SIM card and number. I can not use my phone now. Does anyone know the reason? Does it happen often?
I just got myself a Nokia 225 4G and I am having issues with accessing internet. Anyone who knows the configurations for a dumb phone? Apparently I am not able to enter an AccessPoint longer then: http://aliasredirect.net/proxy Thanks,Dennis
I'm trying to find my son not sure if he has his phone but know its not paid up; want to know if I can pay for his phone wanting the RCMP will ping it. We're looking for him, he's missing.
Question's simple, we have a landline in a household with 2 public mobile users and one koodo user. neither person with public mobile can call our landline, says it's "out of service" but the koodo user can call it no problem. The public mobile users...
