Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Every Time I leave the house.. My Wifi turns off & I have no cell until I get back to the house.I have never had this happen until I signed up with PUBLIC? What do I need to check ? do I have a setting off or something??
Well would you look at that...finally something different!.
Hi,I am trying to find out the exact date my monthly 100 mins of talk expire. I just made a call and it appears when I check my usage that the minutes are coming off my next month of usage although my payment date is tomorrow. How do you know the exa...
Theres a large influx of "New in Town" community members today....and they are not spammers. 68 members38 New in Town8 CS_Agents1 PM manager21 other membersLast I looked anyhow...
Logged into 'self serve' to add 'PIN Purchase'.Received a notice of promotion "2GBBONUS.""If you use $35/month plan by 21.09.07 get extra 2GB/month."Bumped my plan up from $25/month to $35/month.Logged back in [multiple times] to add 'Code' "2GBBONUS...
Hi, I recently got a new iPhone, and I also got a public mobile sim card. I tried to transfer my number from my old provider (rogers) to the new sim card, while also transferring it to my phone. However, after I said "YES" to the activation message f...
Public mobile said my balance 12$ owing but then they took 2 payments of 24.15$ and another payment of 12.65$ on the same day.
Hello everyoneI have a troble, I can't recive incoming call, I don't know why. It's possible can I help me I wait for your answers
Looking to upgrade my plan with just a bit more data…….ok with paying a bit more but are there any deals currently out there? Right now I have 8gb. Been a long time customer now. Thanks
Hello. I recently lost my cell phone and bought a new one from Amazon.ca as well as a SIM card from Amazon. I previously had a phone with Public Mobile and intend to keep my number. The phone is an Alcatel Go Flip 3. The problem is that when I try to...
When I active the sim card 1 month ago by Visa, I paid twice but finally I have just received 1 month plan, what should i do now?
Public mobile blacklisted my phone for some reason and now no matter what SIM card I put in I can't make any calls. My phone isn't lost or stolen, I've had it for three years and I've only been having this issue since a week ago. What can I do to mak...
I have a Blackberry Z30 (yeah, I know) that uses a "micro" sim card.Of course it doesn't fit in my IPhone XR. I believe it uses a "Nano" sim card.I need to keep my phone number, but need a different sim card for my IPhone xr.What is my next step?Than...
Is there a way to transfer a number (e.g. Number A) from one existing PM account to a different one (e.g. Plan A -> Plan B)? I was thinking I could transfer Number A to a pay as you go service provider before transferring to Plan B. Appreciate any h...
I recently activated my wife's phone and I'm getting Unknown Error message when attempting to access Voicemail. Tried long-pressing 1 and same error message. Did I miss a step setting up the phone?
I have. Plan $ 25 / moth with public Mobil from Canada no I am in the US. For six month I need to be able to Text my family in Canada And US . I was chatting with Carlos and he said that I can add $8 /month and change your plan to $ 15 / month to be ...
I just made a $15 credit card payment to top up my account, but the account balance still shows $0.00. Where has the payment gone?
Does one need to pay for shipping when buying a refurbished phone from Public?
I have been with Public Mobile for many years and today needed to switch my phone after an incident with my kids and bubbles (to a used phone- Samsung Galaxy J1). I was told it was unlocked and had been tested. After removing my SIM card and placing ...
When i turn on my mobile data, still i am not connected to internet. How can i fix this ?Tnx
How do I use the money on my account using self serve?
Why am I getting texts saying I've used 75% of my data when I just added 3Gb and when I go to my account it says I've only used 502/3052 of my data my network says koodo I can't call *611 to add funds to my account it says outta service so I have to ...
Hello all, I have tried a couple of times to set up my auto pay with my credit card info, RBC card to be precise but I keep getting this message after filling all the fields and clicking register, "Unable to process transaction. Sorry, your credit ca...
I just added 1000 minutes to the US for $15.00 I can call and receive calls from the US - wonderful! How do I see this on my account? How do I see how many minutes of these 1000 I have used? Under accounts payments it just shows the $15 as spent for...
