Community

Resolved! Payment on Apps

Lately I am unable to pay for goods using my apps...i.e. MacDonald's, Superstore. Used to work a few months ago. Is anyone else having that problem? MacDonald's said the problem was with my phone???? 

Resolved! Calling while in the USA

I have a friend  who wants to join public mobile but they live in Canada  and the usa throughout  the year. The $50 plan only covers  calls while in canada right ?,i was reading posts from 2019 talking about a $60 plan that allows calls abf texts whi...

Resolved! International call blocked

I have the free international calls add on promotion but when I try and call the UK it says the number is blocked. I have turned my phone off and on again but still no different.

Resolved! New account

Hi. I just activated my new account. Should I have access right away or will it take a while to get set up? 

Resolved! What's the phone number I need to call to port in my number?

Hi there, I think there's a phone number I can contact to port in my number but I forgot it now. Can someone please tell me what it is? Thanks.

Resolved! Cannot Call One Local Phone Number

I have the $25 per 30 days plan that includes: - 500MB + 500MB at 3G Speed- Unlimited Canada-wide Talk- Unlimited International TextEverything is fine except when I try and call my veterinarian which is a local number. I've double checked, and I've g...

Resolved! Badges

Just to be clear, aside from the % badges the rest are just for glory, correct? Nothing comes of them and no rewards are tied to them, correct?  Thanks in advance 

Resolved! Reaching Top % badges

If once the top 50% badge is earned, does it have to be maintained to receive the 1$ off per 30 days or is it a permanent achievement and discount?

Resolved! Mobile Hotspot

Two questions here1. Does the mobile hotspot feature work with the plans available?2. Can I use it to replace a wi-fi plan for my home or will it be too slow?

Resolved! got lock out of my account

Resolved! Promotion

I didn’t receive my free second month and 5 gigs when I joined

Resolved! Can't Call Out Any More -- Help Needed for MEDICAL CALLS !!!

Hi. Please help ASAPThis phone is needed for Medical Calls.Been using the service for a long time, nothing has changed. Whenever a call is made (just local) a voice comes on and say, "Sorry can't complete the call - You do not have a long distance pl...

Resolved! Unable to login to self serve

Good afternoon.  I am unable to login to the self serve option on the site.  I've changed my password twice to no avail.  Any help would be appreciated. -DennisEDIT:  Thank you for the help, I will try these suggestions.  

Resolved! Re: Community Terms of Service & New Community Guidelines

Can someone contact meI cannot submit a ticket , because  of error when logging in.Even after I have changed the password I need to talk to a team moderator 

Resolved! Data Reset

My bill date Feb 04 toMar.03 plan 2.5gb.Previous data usage in January carried over to February usage.Data alert 95% usage.How to reset data on bill date? 

Resolved! How do I earn communiyy points?

How do I earn community points?