06-01-2022 02:44 PM
Hi there,
I received a text from public mobile saying that my credit card has expired and that I am in danger of losing service. My credit card has NOT expired and will not expire for more than a year. The message is below. There is a link to your web site but I did not click on it.
Is there a problem with Public Mobile records or my account? Or is the message fake and to be ignored?
Please let me know what you think so that I can act accordingly.
Thanks!
Public Mobile here.
Our records show that your card has expired.
Solved! Go to Solution.
06-01-2022 03:13 PM
HI @BillSima If it is from 611, I think it is a false positive
There was a batch on wrong one sent out on April 25th as well
06-01-2022 03:08 PM
Did you get SMS from 611? I have not heard somebody can spoof 611 number.
06-01-2022 02:58 PM
It's not a scam, it's definitely real unfortunately there are a lot of glitches whne it comes to sending texts out in error re: cc expiry dates, phone minutes and data available.
06-01-2022 02:49 PM
@BillSima It could be a real text from PM but they got the expiry date mixed up
Similar text sent to many users by mistake couple weeks ago.
So, if you are certain is not expiring, just ignore the text